Relationship Manager - Home Equity - Housing - DM - DSA Channel - Chennai - Centennial Square (5th Floor) - JM
At a glance
Mid-level Account Management role at Eofh. Chennai · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Drive home-equity sales and cross-sell while deepening existing client relationships
- Grow repeat business and referrals through customers, DSAs, connectors, builders, and other channels
- Guide applications from login through disbursement by coordinating with Operations and Credit
- Lead relationship managers, improve team productivity, and align field lead-generation work with targets
- Track market and competitor developments, share product feedback, and uphold audit and NHB requirements
What you bring
- A graduate or postgraduate qualification
- Experience managing relationship managers and DSA, connector, or builder relationships
- Ability to deliver home-equity business targets while handling customer retention and referral growth
Who this fits
You’ll suit a Chennai-based manager role combining home-equity sales, channel development, customer relationships, and team leadership. The work requires coordination across clients, DSAs, builders, Operations, Credit, and central product and policy teams. You’ll also handle regulatory compliance, including NHB requirements.
From the employer
Responsibility :
Core Responsibilities:
Sales Process Management
1. Aggressively drive the sales numbers and achieve the business targets for home equity and through cross selling while continuing to enhance and upgrade the client relationships.
2. Retain and expand the company's base of customers for HE channel so as to ensure repeat business or referrals
3. Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
4. Develop and maintain strong liaisons with the clients for repeat business or referrals.
5. Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
6.Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
Sales Planning
1. Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
2. Align with the team on ground lead generation activities for Sales.
Industry & Governance
1. Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
2. Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
3. Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.
Qualification - Graduate / Post Graduate
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