Seasonal Brand Ambassador-1
Diptyque Open · verified Sep 24, 2026 At a glance
Mid-level Brand Marketing role at Diptyque. Costa Mesa · part-time.
Pay not stated Brand Marketing salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Guide customers through personalized consultations and explain Diptyque products, ingredients, history, and differentiators
- Reach individual and team sales goals by engaging shoppers and recommending additional products
- Keep displays aligned with brand standards while receiving, stocking, and organizing inventory
- Complete POS transactions accurately and share customer feedback and market observations with management
- Support promotions, special events, training, and relationship-building efforts that encourage repeat business
What you bring
- Luxury retail, sales, or customer service experience, preferably with beauty, fragrance, or home goods
- Strong interpersonal communication, sales ability, and enthusiasm for luxury products and Diptyque’s visual style
- Availability for flexible retail hours, including weekends, evenings, and holidays
- English proficiency, polished presentation, and the ability to stand for long periods and lift up to twenty pounds
- A high school diploma or equivalent, with a college degree preferred
Who this fits
You’ll suit a customer-facing, part-time retail role in Costa Mesa if you enjoy luxury consultations, product storytelling, and sales. You’ll need flexibility for weekends, evenings, and holidays, plus comfort standing for extended periods and lifting up to twenty pounds. The role centers on representing the brand directly to shoppers and does not describe people management.
From the employer
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
As a Brand Ambassador for Diptyque Distribution LLC., you will be the face of our luxury fragrance and home goods brand, embodying its elegance and storytelling. You will passionately engage with customers, share the unique narrative of Diptyque products, and drive sales through exceptional service and brand expertise.
Job Responsibilities**
* Represent Diptyque with professionalism and enthusiasm, consistently reflecting the brand's sophisticated image and values.
* Actively engage with customers, providing personalized consultations and an immersive brand experience.
* Educate customers on Diptyque's product range, ingredients, history, and unique selling propositions.
* Achieve individual and team sales targets through proactive customer interaction and upselling/cross-selling techniques.
* Maintain pristine visual merchandising standards, ensuring products are displayed attractively and according to brand guidelines.
* Assist with inventory management, including receiving, stocking, and organizing products.
* Process sales transactions accurately and efficiently using POS systems.
* Gather customer feedback and market insights, communicating them effectively to management.
* Participate in special events, promotions, and training sessions as required.
* Build and maintain strong customer relationships to foster brand loyalty.
* Any other tasks as assigned from time to time by any manager
Job Qualifications**
* Proven experience in a luxury retail, sales, or customer service environment, preferably in beauty, fragrance, or home goods.
* Exceptional interpersonal and communication skills, with a natural ability to connect with diverse clientele.
* A genuine passion for luxury products and an understanding of the Diptyque brand aesthetic.
* Strong sales acumen and a results-oriented mindset.
* Ability to work flexible hours, including weekends, evenings, and holidays, as retail demands.
* Excellent presentation and grooming standards, reflecting the luxury nature of the brand.
* Proficiency in English; additional language skills are a plus.
* High school diploma or equivalent; a college degree is preferred.
* Ability to stand for extended periods and lift up to 20 pounds.
Diptyque is committed to diversity in all its forms and considers each application carefully.
Diptyque is committed to diversity in all its forms and considers each application carefully.
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