Seasonal Brand Ambassador (Full time, Beverly Hills)
Diptyque Open At a glance
Mid-level Brand Marketing role at Diptyque. Beverly Hills · full-time · no salary stated · we estimate $97,529–$143,688 across the United States.
Diptyque has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Welcome shoppers with tailored product guidance, sharing details about ingredients, product history and distinctive features
- Recommend complementary items and deliver attentive service to reach personal and shared sales goals
- Arrange merchandise to meet display standards, while receiving deliveries and keeping stock organized
- Complete purchases through the sales system, then pass customer feedback and market observations to managers
- Strengthen customer loyalty and join special events, promotions and training sessions
What you bring
- Experience in luxury retail, selling or customer service, ideally with beauty, fragrance or home goods
- Strong communication and relationship-building skills, with confidence serving a varied clientele
- Fluent English and a high school credential or its equivalent
Who this fits
This role suits someone who enjoys customer consultations, sales and representing luxury products with polished presentation. You need to work variable shifts, including evenings, weekends and holidays, and be able to remain on your feet for long stretches and lift items weighing up to twenty pounds.
From the employer
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
About the job
As a Brand Ambassador for Diptyque Distribution LLC., you will be the face of our luxury fragrance and home goods brand, embodying its elegance and storytelling. You will passionately engage with customers, share the unique narrative of Diptyque products, and drive sales through exceptional service and brand expertise.
Job Responsibilities**
* Represent Diptyque with professionalism and enthusiasm, consistently reflecting the brand's sophisticated image and values.
* Actively engage with customers, providing personalized consultations and an immersive brand experience.
* Educate customers on Diptyque's product range, ingredients, history, and unique selling propositions.
* Achieve individual and team sales targets through proactive customer interaction and upselling/cross-selling techniques.
* Maintain pristine visual merchandising standards, ensuring products are displayed attractively and according to brand guidelines.
* Assist with inventory management, including receiving, stocking, and organizing products.
* Process sales transactions accurately and efficiently using POS systems.
* Gather customer feedback and market insights, communicating them effectively to management.
* Participate in special events, promotions, and training sessions as required.
* Build and maintain strong customer relationships to foster brand loyalty.
* Any other tasks as assigned from time to time by any manager
Job Qualifications**
* Proven experience in a luxury retail, sales, or customer service environment, preferably in beauty, fragrance, or home goods.
* Exceptional interpersonal and communication skills, with a natural ability to connect with diverse clientele.
* A genuine passion for luxury products and an understanding of the Diptyque brand aesthetic.
* Strong sales acumen and a results-oriented mindset.
* Ability to work flexible hours, including weekends, evenings, and holidays, as retail demands.
* Excellent presentation and grooming standards, reflecting the luxury nature of the brand.
* Proficiency in English; additional language skills are a plus.
* High school diploma or equivalent; a college degree is preferred.
* Ability to stand for extended periods and lift up to 20 pounds.
Diptyque is committed to diversity in all its forms and considers each application carefully.
Diptyque is committed to diversity in all its forms and considers each application carefully.
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