Seasonal Brand Ambassador (Part time, South Coast Plaza)

Diptyque Open · verified Sep 10, 2026

Costa Mesa Part-time Mid-level Brand Marketing

Mid-level Brand Marketing role at Diptyque. Costa Mesa · part-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Represent Diptyque with polished service that reflects its luxury identity
Guide shoppers through tailored consultations and explain products, ingredients, history, and distinctive benefits
Build sales through proactive conversations, add-on suggestions, and progress toward personal and team goals
Keep displays refined, replenish merchandise, organize stock, and complete POS transactions accurately
Strengthen customer relationships, share market feedback, and support events and training

What you bring

Background in luxury retail, sales, or customer service, ideally with beauty, fragrance, or home products
Strong communication skills and ease connecting with a varied customer base
Enthusiasm for luxury goods, plus familiarity with Diptyque’s visual style and selling approach
Availability for changing retail shifts, including weekends, evenings, and holidays
English fluency, a high school credential or equivalent, polished presentation, and the ability to remain standing and handle store merchandise

Who this fits

This part-time Costa Mesa role suits someone who enjoys face-to-face selling, luxury fragrance and home goods, and telling a brand story through service. You’ll need schedule flexibility for retail demand, work on your feet for long stretches, and handle merchandise weighing up to twenty pounds. A college degree is preferred, and extra language skills are a plus.

From the employer

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.

As a Brand Ambassador for Diptyque Distribution LLC., you will be the face of our luxury fragrance and home goods brand, embodying its elegance and storytelling. You will passionately engage with customers, share the unique narrative of Diptyque products, and drive sales through exceptional service and brand expertise.

Job Responsibilities**

* Represent Diptyque with professionalism and enthusiasm, consistently reflecting the brand's sophisticated image and values.
* Actively engage with customers, providing personalized consultations and an immersive brand experience.
* Educate customers on Diptyque's product range, ingredients, history, and unique selling propositions.
* Achieve individual and team sales targets through proactive customer interaction and upselling/cross-selling techniques.
* Maintain pristine visual merchandising standards, ensuring products are displayed attractively and according to brand guidelines.
* Assist with inventory management, including receiving, stocking, and organizing products.
* Process sales transactions accurately and efficiently using POS systems.
* Gather customer feedback and market insights, communicating them effectively to management.
* Participate in special events, promotions, and training sessions as required.
* Build and maintain strong customer relationships to foster brand loyalty.

* Any other tasks as assigned from time to time by any manager

Job Qualifications**

* Proven experience in a luxury retail, sales, or customer service environment, preferably in beauty, fragrance, or home goods.
* Exceptional interpersonal and communication skills, with a natural ability to connect with diverse clientele.
* A genuine passion for luxury products and an understanding of the Diptyque brand aesthetic.
* Strong sales acumen and a results-oriented mindset.
* Ability to work flexible hours, including weekends, evenings, and holidays, as retail demands.
* Excellent presentation and grooming standards, reflecting the luxury nature of the brand.
* Proficiency in English; additional language skills are a plus.
* High school diploma or equivalent; a college degree is preferred.
* Ability to stand for extended periods and lift up to 20 pounds.

Diptyque is committed to diversity in all its forms and considers each application carefully.