Brand Ambassador (Short Hills)

Diptyque Open · verified Sep 13, 2026

Short Hills Full-time Mid-level Brand Marketing

Mid-level Brand Marketing role at Diptyque. Short Hills · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll represent Diptyque's polished image while bringing its fragrance and home-goods story to life
You'll consult with shoppers, explain products and ingredients, and tailor the store experience
You'll pursue personal and team sales goals through attentive selling, add-ons, and related-product recommendations
You'll keep displays on brand, handle stock tasks, and complete POS purchases accurately
You'll relay shopper feedback and market observations, and take part in events, promotions, and training

What you bring

You bring experience in upscale retail, selling, or customer care, ideally across beauty, fragrance, or home goods
You connect comfortably with varied shoppers and communicate clearly
You show enthusiasm for luxury products, Diptyque's aesthetic, and goal-focused selling
You can work a retail schedule that includes weekends, evenings, and holidays, with polished presentation and grooming
You speak English, hold a high school credential or equivalent, and can stand for long periods and lift twenty pounds

Who this fits

This full-time role suits you if you enjoy personalized luxury retail and building lasting shopper relationships. You’ll work in Short Hills and need flexibility for weekends, evenings, and holidays. Additional language skills and a college degree are preferred.

From the employer

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.

About the job

As a Brand Ambassador for Diptyque Distribution LLC., you will be the face of our luxury fragrance and home goods brand, embodying its elegance and storytelling. You will passionately engage with customers, share the unique narrative of Diptyque products, and drive sales through exceptional service and brand expertise.

Job Responsibilities**

* Represent Diptyque with professionalism and enthusiasm, consistently reflecting the brand's sophisticated image and values.
* Actively engage with customers, providing personalized consultations and an immersive brand experience.
* Educate customers on Diptyque's product range, ingredients, history, and unique selling propositions.
* Achieve individual and team sales targets through proactive customer interaction and upselling/cross-selling techniques.
* Maintain pristine visual merchandising standards, ensuring products are displayed attractively and according to brand guidelines.
* Assist with inventory management, including receiving, stocking, and organizing products.
* Process sales transactions accurately and efficiently using POS systems.
* Gather customer feedback and market insights, communicating them effectively to management.
* Participate in special events, promotions, and training sessions as required.
* Build and maintain strong customer relationships to foster brand loyalty.

* Any other tasks as assigned from time to time by any manager

Job Qualifications**

* Proven experience in a luxury retail, sales, or customer service environment, preferably in beauty, fragrance, or home goods.
* Exceptional interpersonal and communication skills, with a natural ability to connect with diverse clientele.
* A genuine passion for luxury products and an understanding of the Diptyque brand aesthetic.
* Strong sales acumen and a results-oriented mindset.
* Ability to work flexible hours, including weekends, evenings, and holidays, as retail demands.
* Excellent presentation and grooming standards, reflecting the luxury nature of the brand.
* Proficiency in English; additional language skills are a plus.
* High school diploma or equivalent; a college degree is preferred.
* Ability to stand for extended periods and lift up to 20 pounds.

Diptyque is committed to diversity in all its forms and considers each application carefully.