Brand Ambassador (Bloomingdale's Chestnut Hills)
At a glance
Mid-level Brand Marketing role at Diptyque. Middlesex · part-time.
Pay not stated Brand Marketing salary
growthroles summary, based on the employer's posting.
What you'll do
- Welcome shoppers, tailor product explanations to their interests, and recommend fragrances or home goods that suit them
- Work toward your personal and boutique sales targets while supporting online-to-store selling and the At-Your-Service program
- Build a regular client base through direct digital follow-ups and outreach beyond the boutique
- Keep stock, displays, inventory and store cleanliness in order, and complete opening and closing tasks
- Coordinate with teammates to deliver service, share updates and contribute to team goals
What you bring
- You have at least three years of retail experience, ideally in luxury or beauty
- You bring strong communication and organizational abilities, plus an interest in fragrance, beauty and client relationships
- You’re comfortable using digital tools and Microsoft Office
- You can work evenings, weekends and holidays
Who this fits
This part-time role suits someone who enjoys personalized customer service, product storytelling and sales in a boutique setting. Evening, weekend and holiday availability is required.
From the employer
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
About the job
As a Brand Ambassador for Diptyque Distribution LLC., you will be the face of our luxury fragrance and home goods brand, embodying its elegance and storytelling. You will passionately engage with customers, share the unique narrative of Diptyque products, and drive sales through exceptional service and brand expertise.
Please note: This job description is not exhaustive and may evolve based on business needs.
Key Responsibilities
Client Experience & Sales
* Welcome clients and create a warm, elevated environment
* Share product knowledge in a personalized and inspiring way
* Support omni-channel selling and promote the At-Your -Service program
* Recommend products based on client preferences and brand expertise
* Achieve individual and boutique sales goals
Client Relationships
* Build and maintain a strong client base through personalized outreach
* Use digital tools to stay connected and follow up with clients
* Take initiative to grow business beyond the boutique
Boutique Operations
* Support daily operations including stock, merchandising, and cleanliness
* Follow company policies and complete opening/closing procedures
* Assist with visual merchandising and inventory management
Team Collaboration
* Contribute to a positive and inclusive team culture
* Partner with colleagues to deliver exceptional service
* Communicate effectively and support team goals
Qualifications
* Minimum 3 years of retail experience, preferably in luxury or beauty
* Strong communication and organizational skills
* Passion for fragrance, beauty, and client connection
* Comfort with digital tools and Microsoft Office
* Flexibility to work evenings, weekends, and holidays
Why Join Diptyque
Diptyque Paris is committed to fostering an inclusive and diverse workplace where all employees are valued and respected. We believe in the power of collective momentum, recognizing that each individual's unique perspective and contributions drive our success. With a strong emphasis on integrity, we ensure that every team member is treated equitably and given equal opportunities to grow and thrive within our organization.
Diptyque is committed to diversity in all its forms and considers each application carefully.