Lead, Strategic Partnerships
At a glance
Senior Channel & Partnerships role at Delivery Hero. Singapore, , Singapore · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Build relationships with global grocers and retailers, expanding the category across multiple countries
- Create joint growth plans with major partners and turn them into lasting commercial relationships
- Set regional partnership standards, share strong execution examples, and improve account management across countries
- Coordinate loyalty and subscription growth work alongside regional strategy and local operations
- Help country teams manage top accounts and resolve escalated issues beyond local control
What you bring
- At least six years in a fast-moving setting such as startups, consulting, digital companies, FMCG, or retail
- A record of winning or growing customer accounts or strategic partnerships
- Working knowledge of FMCG, retail, or e-commerce economics, including revenue and growth drivers
- Strong communication and influence across traditional grocery, e-commerce, and multidisciplinary teams
- A data-led, solution-focused approach, with SQL as an added advantage
Who this fits
This role suits a senior partnership leader who can shape regional plans while enabling country teams. You will work across foodpanda, foodora, and yemeksepeti, with an onsite setup and responsibility for international retail relationships.
From the employer
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
As a key member of our regional shops team, you will drive commercial success across our three brands foodpanda, foodora, and yemeksepeti. You will be responsible for driving key strategic initiatives with top international retailers and act as a functional expert to our country teams, closely collaborating with them.
In this role, you will:
- Establish new relationships with Global Grocers and Retailers ensuring the development of the category in as many countries as possible;
- Define strategic growth plans (joint business plans, JBPs) that will guarantee marriages for life with our Top Partners;
- Drive innovation in defining what strategic partnerships really mean and showcase best practice execution at regional level
- Level up the account management skillset across all countries
- Coordinate Growth initiatives including Loyalty and Subscription programs
- Coordinate the Regional Strategy with the Local Operations, supporting and enabling our Local Teams to better manage our Top Accounts
- Assist our local teams in escalating issues that cannot be solved at a local level
- 6+ years experience in fast-paced environments (startups, top consulting firms, top digital companies, FMCG, retailers);
- Proven track record of signing or developing accounts or partnerships
- Good understanding FMCG, retail and/or e-commerce business, as well as revenue/growth dynamics and drivers;
- Strong communication skills - being able to adjust to the specific environment, from traditional grocery retail, to e-com environments
- Influencing skills: you can be a true project leader in multidisciplinary teams;
- A data-driven mentality: you make decisions based on data and you are not afraid of making business judgments when necessary. SQL is a plus;
- A problem-solving mindset: you enjoy finding smart and elegant solutions to complex, multi-disciplinary problems
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