Account Manager - East
Mid-level Account Management role at Curri. Remote, United States · full-time · $70,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll grow and retain large accounts through engagement plans, user expansion, and churn reduction
- You'll build trusted customer relationships and recommend logistics solutions for their needs
- You'll use account data to test growth approaches and refine what works
- You'll coordinate with Sales, Account Executives, Operations, and others to expand accounts
- You'll meet customers in person through frequent travel, expected at 20-25%
What you bring
- A bachelor's degree or comparable work background
- At least two years in customer-facing work or a high-growth setting
- Quota-carrying experience with a proactive, hunter-style approach
- Strong communication, interpersonal, problem-solving, and negotiation skills
- A record of hitting targets and driving customer growth in a fast-moving environment
Who this fits
You'll suit a customer-focused role that rewards active listening, difficult conversations, data-led decisions, and cross-functional work. This remote position is open to candidates in the Atlanta, Miami, Chicago, or New York regions, with customer travel expected at 20-25%.
From the employer
The role:
We are seeking a highly motivated and results-driven Account Manager to join our team at Curri. In this role, your primary goal will be to drive our GTM motion forward by deepening relationships and ensuring we provide exceptional service across multiple large accounts. This involves engaging new users, strengthening and deepening relationships with existing users, and re-engaging churned users.
If you enjoy being in front of customers, find yourself actively listening and thinking about solving your customers' toughest problems, excel at navigating challenging conversations, and have the ability to turn conversations into wins, we’d love to hear from you.
This role is open to candidates based in the Atlanta, Miami, Chicago, or New York regions.
What you will do:
Develop and execute a customer engagement strategy to grow and retain existing accounts, including expansion of new bookers, strengthening relationships with existing bookers, and reducing churn of existing bookers
Build and maintain relationships with customers, becoming a trusted partner for their logistics needs
Be an expert on our product and capabilities, finding additional logistics solutions for our customers
Heavily rely on data to measure the success of different growth processes, consistently iterating and running towards the fast water with each account
Collaborate with Sales, Account Executives, Operations, and others to ensure a cohesive, cross-functional approach in landing and expanding each account
Frequently travel to meet your customers - 20-25%
What you need to have:
Bachelor's degree or equivalent work experience
2+ years of experience in a customer-facing and/or high-growth environment
Hunter/go-getter attitude with experience in a quota-carrying role
Excellent communication and interpersonal skills
Strong problem-solving and negotiation abilities
Ability to thrive in a fast-paced and dynamic environment
Proven track record of achieving targets and driving customer growth
Familiarity with logistics or delivery services is a plus
What is in it for you:
You will have the opportunity to work for a dynamic and successful start-up on a diverse team where you can make a huge impact by doing meaningful work
Significant and meaningful responsibilities from Day 1, with the ability to shape our GTM strategy
There is no work/life—there is only life and we want your time at Curri to be life-giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always engaged with work
We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant
Who are we?
We are Curri, and our mission is to be the way the world delivers construction and industrial supplies. Curri provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds.
Founded in 2018 and part of the YC S19 Batch, we’re solving the massive inefficiencies that exist in the construction industry. Our headquarters are in Ventura, CA. Learn more at curri.com.
Curri is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment. We don't discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
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