Senior Manager, Microsoft Technology Account Lead, Healthcare

Avanade avanade.com Open · verified Oct 9, 2026

Chicago AlbanyArlington +39 Full-time Senior Account Management

At a glance

Senior Account Management role at Avanade. Chicago · full-time.

Pay not stated

RoleAccount Management

SenioritySenior

LocationChicago

EmploymentFull-time

PostedOct 8, 2026 · 1d ago

Also hiring inAlbany, Arlington, Atlanta, Austin +37

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Serve as the Microsoft point person for clients and account leaders, building executive relationships across strategic healthcare accounts
Shape account plans for Microsoft growth, including AI and innovation priorities, and track the business benefits
Lead teams designing tailored Microsoft solutions, then oversee bids, pricing, contract terms and risk controls
Find ways to expand Microsoft work and build renewal plans that support retention and longer-term client relationships
Own account sales, revenue, delivery and client satisfaction, with personal chargeability among the stated performance measures

What you bring

At least ten years in healthcare consulting customer management or enterprise sales, with success growing service-based sales
At least ten years leading multidisciplinary teams that configure and deliver complex Microsoft solutions aligned with client strategy
At least ten years in the relevant industry verticals, with the ability to explain Microsoft’s differentiation against another major cloud provider
Knowledge of the Microsoft technology stack; Microsoft certifications are strongly preferred

Who this fits

This senior account leadership role suits someone who can grow strategic healthcare accounts while leading complex Microsoft solution work. You’ll work with clients, Accenture account leaders and Microsoft stakeholders, and the role includes a personal chargeability measure.

From the employer

Come join us

The Microsoft Technology Account Lead (MTAL) is responsible for building trusted client account relationships with Accenture and Microsoft stakeholders as well as clients themselves, whilst leading sales, revenue, delivery, and client satisfaction for Microsoft focused deliverables.

As the Microsoft lead, the MTAL will work closely with Accenture Account Leadership to create, own, execute and maintain the plan for strategic business growth on the Microsoft platform across one or more accounts within a client industry sector.

What you'll do
Account Management

Work as a key Microsoft advisor and go-to-contact for clients and Accenture Account Leadership. Builds and manages Microsoft relationships with client C-suite at one or more priority accounts.
Manage key, strategic client relationships either personally or through a medium to large account team.
Develop and implement a relationship management plan for strategic, complex existing accounts to build key relationships at decision making levels.
Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyze complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements.
Develop prescribed solutions and generate new opportunities by maintaining relationships with partner organizations to ensure smooth integration or a successful alliance execution.

Account Leadership

Lead the development and implementation of a Microsoft strategy to ensure that intended business benefits are realized and tracked within and across client account(s).
Champion a Microsoft AI and innovation stream within the overall Accenture account plan, ensuring the right resources are in place to execute the strategy.

Selling

Act as a Trusted Advisor: Build credibility through deep Microsoft product knowledge and consulting expertise to originate and expand a portfolio of Microsoft work.
Lead Solution Configuration: Direct cross-functional teams to design complex, tailored Microsoft solutions—including products, services, and contractual terms—that align with the customer’s mid- to long-term strategic needs.
Manage Bid Responses: Oversee the development of pricing strategies, contract terms, and risk controls in response to RFPs, tenders, and bid solicitations.
Drive Account Growth: Proactively identify opportunities to expand the customer’s Microsoft footprint by introducing additional products and services that enhance business value.
Develop and Execute Renewal Strategy: Craft and implement renewal strategies tailored to customer type, focusing on key service elements to ensure retention and long-term engagement.

Key Performance Indicators
Client Experience

Overall & thought leadership / inspiration

Account Growth

Account Sales & Revenue Growth - both AMBG and Avanade
Account level CCI (Sold & Delivered)
Personal Chargeability (30%)

Skills and Experience

Education and/or experience in the relevant field/business
10+ years of customer management and/or enterprise sales experience within the Healthcare consulting industry; Demonstrated success in managing strategic client relationships and driving growth in a service-based sales environment.
10+ years of validated ability to lead a multidisciplinary team in configuring and delivering complex Microsoft solutions aligned to client strategy.
Familiarity with Microsoft technology stack; foundational or higher-level Microsoft certifications strongly preferred.
10+ years of experience working with the required Industry verticals and an ability to articulate Microsoft’s specific differentiation story within those industries in relation to at least one of the other major cloud providers.

About You

Supports efforts to build customer satisfaction, loyalty, and commitment, and secures organizational resources to do so.
Is a strong big-picture thinker; makes frequent, clear references to the organization’s vision and strategy and the efforts required to drive them forward.
Shows a strong commitment to identifying all relevant issues and making decisions that maximize outcomes for all key stakeholders