Account Associate (Account Management)
Cove Living Pte Ltd Open · verified Sep 25, 2026 At a glance
Entry-level Account Management role at Cove Living Pte Ltd. Jakarta · contract.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build lasting relationships with clients and partners while handling their ongoing account needs
- Analyze data and observations to spot patterns, then turn findings into operational advice
- Train partner teams on standard procedures and check how well those processes are followed
- Create client reports, presentations, and account review materials for regular discussions
- Inspect properties, support operational fixes and renewals, and assist with contract negotiations
What you bring
- A bachelor’s degree in any field is required for this role
- You can use pivot tables and basic Excel formulas to understand and analyze data
- You communicate clearly, build relationships well, and stay organized and assertive
- You are comfortable with technology, product documentation, and identifying user pain points
Who this fits
This junior contract role suits an organized, results-focused communicator who is comfortable working with clients, partners, data, and property operations. Experience in real estate, hospitality, or an early-stage startup is preferred, while fresh graduates can apply. The initial contract runs for six months, with potential to become permanent, and the role is based in Jakarta.
From the employer
Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 8000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan.
Believing in the power of a team, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality.
With an office located in the bustling Blok M area, our Jakarta office is easily accessible by public transport and surrounded by a wide array of trendy eateries, creating an ideal environment for work-life balance and convenience.
Come enjoy the journey with us and become a Cove Superstar!
Job Title: Account Associate
Job-Type: 6 months contract with potential for permanent employment
Reports To: Sr. Account Manager
Location: Jakarta
What you’ll be doing:
- Build strong, long-term relationships with clients and stakeholders
- Identify patterns and insights through data analysis and qualitative observations
- Develop operational assessments and provide strategic recommendations to partners
- Conduct regular training sessions for partners’ teams to ensure effective implementation of SOPs
- Prepare reports, presentations, and account review materials for clients
- Identify account growth opportunities and support partners in resolving operational issues when needed
- Conduct routine property inspections and submit inspection reports to ensure compliance
- Support contract renewals and negotiations
What makes you a great fit:
- Bachelor Degree in any major
- Preferably has experience working in the real estate, hospitality industry, and/or early-stage startup
- Tech-savvy (able to write product documentation and understand users’ pain points)
- Fresh graduates who are highly organized and have excellent communication skills are welcome to apply
- Excellent communication and relationship-building skills
- Data analysis and understanding are a must (minimum pivot table and basic excel formulas)
- Assertive and well organized
- Result oriented
- Always learning and having a continuous improvement mindset
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