Senior Technical Sales Engineer
Copeland Open · verified Oct 23, 2026 At a glance
Senior Solutions & Sales Engineering role at Copeland. Suzhou · full-time.
Pay not stated Solutions & Sales Engineering salary
growthroles summary, based on the employer's posting.
What you'll do
- Talk with East China customers about their products, technology shifts and competitor activity
- Help customers choose compressors and carry out product testing
- Teach customers through technical sessions, offering application guidance and recommendations
- Visit customer facilities to investigate technical faults using system tests and data analysis
- Track product quality returns, help internal engineering teams resolve design issues, and support new product work
What you bring
- At least eight years in refrigeration, HVAC, or energy and power engineering
- A relevant bachelor’s degree or equivalent experience; mechanical or electrical backgrounds need AC or refrigeration experience
- You can work proficiently in English and bring strong analytical, logical problem-solving skills
Who this fits
This senior technical sales role suits someone who can support customers before and after a sale, including on-site diagnosis and technical training. You’ll work with customers in East China and collaborate with internal engineering teams. The role is based in Suzhou.
From the employer
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
(Senior) Technical Sales Engineer
Position Overview:
Join us as an Experienced Technical Sales Engineer in our Sales team. At Copeland, you'll have the outstanding opportunity to provide world-class Pre-sales and after-sales technical support to our ambitious Heating & AC, Transportation, Energy Station, Process Heating customers in East China.
Responsibilities:
- Communicate regularly with customers to understand product profiles, technology trends, and competitors’ information.
- Support customers in compressor selection and testing.
- Deliver technical training and seminars, providing guidelines, solutions, and recommendations in product and application.
- Visit customer sites to diagnose technical issues through system testing and data analysis.
- Address and follow up on quality issues related to line and field returns.
- Assist internal teams in solving engineering design problems.
- Participate in new product development projects and prepare necessary technical documents.
Required education, experience, and skills:
- Bachelor’s degree or equivalent experience in Refrigeration, HVAC, or Energy & Power Engineering.
- Mechanical Engineering and Electrical degrees are acceptable with relevant AC/Refrigeration experience.
- 8+ years of experience in Refrigeration, HVAC, or Energy & Power Engineering.
- Proven problem-solving skills and a positive attitude when confronting difficulties.
- Proficient in building relationships and a standout colleague attitude.
- Proficient in English.
- Strong analytical and logical abilities.
- Willingness and ability to learn quickly.
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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