Cisco Partner Alliance Manager
At a glance
Mid-level Channel & Partnerships role at Computacenter. Markham.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage assigned partner relationships, product offerings, contracts, rebates, and annual certification work
- Build partner growth plans, increase engagement, and advance change across partner programs
- Track partner initiatives, forecasts, metrics, discounts, and profitability for assigned lines
- Coordinate internal and external business reviews, escalations, onboarding, and partner communications
- Support marketing and engineering activities, customer meetings, and new vendor qualification
What you bring
- At least five years in IT service delivery at a technology company
- Strategic experience helping partners and vendors grow sales and strengthen relationships
- Comfort working in a demanding environment with complex partner issues
- Legal authorization to work in Canada
Who this fits
This role suits someone who can manage partner and vendor relationships at a strategic level while handling rebates, certifications, forecasts, and escalations. It is based in Markham, Canada, and requires legal eligibility to work in Canada. The position centers on assigned partner lines and includes internal and external business reviews.
From the employer
About the role
The Partner Alliance Manager will report to the and will be responsible for managing business-to-business relationship with assigned partners and vendors. Individual will manage product offerings, rebates, contracts, and yearly certifications.
Annual compensation: $135K CAD + bonus
What you'll be doing
- Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
- Manage relationship with partner(s) and Computacenter United States Inc. to build the brand and the business.
- Develop strategic plan for overall growth and engagement with Computacenter.
- Drive change, innovation and growth across the Partner programs.
- Maximize front and back end process for partner specific items such as rebate programs, partner-specific solutions, and more.
- Analyze and report on partner initiatives, forecast for strategic changes and report on key metrics.
- Act as a point of escalation on complex issues and providing appropriate support to internal team members.
- Review forecast for opportunity to negotiate additional discounts and programs.
- Manage and track Partner Rebates.
- Communicate partner programs and processes to internal departments.
- Funding liaison for Marketing and Engineering activities.
- Manage Certification and Partner requirements.
- Facilitate Internal & External QBR/BPs for assigned partner(s).
- Assist with customer-facing meetings regarding end-user programs.
- Assist with new Vendor Qualification and Onboarding.
- Maintain and improve business profitability within assigned partner line(s).
- Maintain and improve business line incorporating new products, when needed.
- Assure compliance with policies and procedures.
- Embrace and support Computacenter’s mission and core values.
What you have
- 5-7+ years’ experience with a technology company in service delivery in the IT industry.
- Demonstrable experience of working in a challenging environment.
- Experience of working at a strategic level to enable partners and vendors to increase sales and enhance relationships.
- Legally eligible to work in Canada.
What you can expect
There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.
About us
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us
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