B2B Sales Specialist (Mandarin & English Speaker)
VNM Ho Chi Minh Full-time Mid-level Account Executive
At a glance
Mid-level Account Executive role at Cnx. VNM Ho Chi Minh · full-time.
Pay not stated
RoleAccount Executive
SeniorityMid-level
LocationVNM Ho Chi Minh
EmploymentFull-time
PostedApr 24, 2026 · 5mo ago
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Use inbound and outbound calls or online conversations to sell products and services to business customers
- Ask questions to uncover customer needs, then recommend the product or service that fits
- Process orders, explain billing details, and record complete notes on customer accounts
- Track sales goals and KPIs while building rapport and handling customer concerns
What you bring
- You speak both Mandarin and English
- You can handle customer calls, identify what buyers need, and present suitable products or services
Who this fits
This full-time role is based in Ho Chi Minh City. It suits someone who wants a customer-facing B2B sales position involving calls, online interactions, order processing, and basic service support.
From the employer
Job Title:
B2B Sales Specialist (Mandarin & English Speaker)Job Description
The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.- Achieve specific sales targets and maximizing sale opportunities on each and every call
- Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs
- Maintain broad knowledge of products, pricing, promotions, and procedures
- Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and sales performance
- Answer billing questions by talking through components of customer accounts
Location:
VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software CityLanguage Requirements:
Time Type:
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