Senior Director, GTM Sales Enablement
At a glance
Leadership Revenue & Sales Operations role at Charlie Health. New York.
In listing
Growth Roles summary, based on the employer's posting.
What you'll do
- Create and track a sales enablement plan that improves frontline learning and performance
- Work with the Chief Revenue Officer and GTM leaders to shape support for Outreach, Partnerships, Admissions, Clinical Admissions, and Care Experience
- Lead change initiatives across go-to-market groups and coordinate the stakeholders involved
- Manage onboarding, ongoing education, internal communications, events, and recognition programs through your team
- Find programming or culture gaps, then work with stakeholders to close them proactively
What you bring
- At least eight years combining sales and sales enablement experience
- Experience leading a large team and strong ability to manage projects and stakeholders
- Proficiency with Google Suite and the independence to work effectively in a fast-moving setting
- Strong interpersonal communication and willingness to travel regularly for events
Who this fits
This role suits a senior sales enablement leader who has managed teams and can build programs across several go-to-market functions. You’ll report directly to the Chief Revenue Officer and support teams spanning Outreach, Partnerships, Admissions, Clinical Admissions, and Care Experience. Regular travel to events is part of the role, and the position is based in New York.
From the employer
Why Charlie Health?
Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.
About the Role
The Senior Director of GTM Sales Enablement will report to and directly support the Chief Revenue Officer and oversee all training, internal communications, change management and employee experience initiatives for go-to-market teams at Charlie Health. This role will manage a team and work closely with cross-functional leaders in order to understand the needs of and build tailored programming for Outreach, Partnerships, Admissions, Clinical Admissions, and Care Experience teams at Charlie Health.
We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.
Responsibilities
- Build, oversee, and measure efficacy against a sales enablement strategy that helps support the learning & development and overall effectiveness our frontline teams
Work closely with the Chief Revenue Officer to help inform and support the needs of all GTM teams
Partner with key stakeholders across the go-to-market teams to lead key change management initiatives
Manage a team that leads onboarding, continued education, internal communications, events and rewards and recognition initiatives for the go-to-market teams, including Outreach, Partnerships, Admissions, Clinical Admissions and Care Experience.
Continuously assess for gaps in programming and culture needs and proactively work with key stakeholders to address those gaps
Requirements
- 8+ years of combined experience in sales and sales enablement
Experience managing a large team
Google suite proficiency
Expert project and stakeholder management skills
Ability to operate efficiently and autonomously in a fast-paced environment
Strong interpersonal communication skills and a passion for mental health care
Ability to travel to events regularly throughout the year
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
The total target base compensation for this role will be between $154,000 and $200,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $193,000 and $250,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.
Our Values
- Connection: Care deeply & inspire hope.
- Congruence: Stay curious & heed the evidence.
- Commitment: Act with urgency & don’t give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
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