Employer Partnerships Coordinator

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

We are building a direct-to-employer (DTE) business unit within our health system. This is a high-priority strategic initiative designed to bring our clinical programs, care management, pharmacy and population health initiatives directly to self-insured employers and other purchasers of health care. This is an early-stage, entrepreneurial environment within a large, established health system — offering a unique opportunity to shape a growing business from the ground up.

We are looking for a motivated, detail-oriented Employer Partnerships Coordinator to join this growing team. This is a hybrid role spanning project management, client account services support, and monthly reporting. This individual will work closely with BILH primary care, IT/Epic teams and will serve as a key operational backbone to this innovative practice as we bring on new clients and scale the business model. As the DTE business grows, there will be meaningful opportunities to expand your scope and grow with the team.

Job Description:

Scope of Work

1. Support of Client and Account Management

Provide support for employer clients, ensuring responsiveness and routing requests to appropriate teams

Track utilization, schedules, and service commitments across active accounts

Contribute to client-facing materials for monthly utilization reviews; participate in meetings and data review

Coordinate with clinical, IT, revenue cycle, and operations teams to support program commitments

2. Project Management

Support project plans and workstreams across several employer partnerships

Identify and escalate risks or timeline slippage to senior leadership

Update project tracking tools (e.g., Smartsheet or similar); document meeting notes, action items, and decisions

Support onboarding of new employer clients, coordinating across functional teams internal to the health system

3. Business Development Support

Support business development efforts through researching prospective self-insured employers across the region

Coordinate scheduling and follow-up for inbound and outbound business development activity; track pipeline activity

Support attendance at NEEBC events, conferences, and employer coalition events

Requirements:

• 2 years of experience in a client facing project coordination or account support role

• Strong organization skills, comfortable managing several workstreams at once

• Excellent verbal and written communication skills, able to represent the health system professionally

• Proficiency with Microsoft Office products, including Excel based reporting and Powerpoint presentations

• Comfort leveraging AI tools for research and synthesis

• Curiosity about health care, employer benefits or health policy

Preferred:

• Experience in employee facing programs, employee benefits, health care policy or health care administration

Pay Range:

$38.46 USD - $52.88 USD

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled