Lead Business Analyst - Sales Operations
Applus IDIADA Open · verified Sep 23, 2026 At a glance
Senior Revenue & Sales Operations role at Applus IDIADA. Tarragona · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Lead Salesforce implementation projects, enhancements, configuration, and sales-process improvements from the business side
- Manage and mentor two Salesforce professionals while assigning work and reviewing team performance
- Combine Salesforce, SAP, and other system data into KPI reporting, dashboards, and management insights
- Oversee data flows, database work, cleansing, quality checks, and governance across enterprise systems
- Create learning materials, run Salesforce training, and turn user feedback into practical improvements
What you bring
- Bring five to seven years of business analysis experience focused on CRM and Salesforce implementation leadership
- Know Salesforce, SAP integration, enterprise BI tools, data mining, visualization, system integrations, and APIs
- Show experience leading teams and cross-functional projects while converting business needs into technical solutions
- Can define and monitor KPIs for complex sales processes and communicate findings clearly
Who this fits
This role suits a senior business analyst who can lead a Salesforce team while connecting sales operations, data, and technology. You will work across business stakeholders and technical teams, manage two Salesforce professionals, and support training and continuous improvement. The position is based in Tarragona with a hybrid arrangement.
From the employer
- Applus IDIADA is a young and dynamic organization that values participation, collaboration and long-term relationships. We continuously generate professional development opportunities and growth alternatives for motivated and engaged professionals.
Position Overview
We are seeking an experienced Business Analyst to lead Salesforce implementation, optimization, and management at Applus+ IDIADA from a business perspective. This strategic role bridges business needs and technology solutions, transforming sales processes through effective system implementation and data-driven insights.
Key Responsibilities
Team Leadership & Management
- Manage and mentor a team of 2 Salesforce professionals
- Coordinate activities, assign tasks, and monitor performance
- Foster a collaborative environment focused on continuous improvement
Salesforce Implementation & Business Analysis
- Lead end-to-end Salesforce implementation projects and enhancements
- Analyze and translate user needs, management requirements, and company objectives into effective Salesforce solutions
- Maximize platform capabilities while minimizing unnecessary customization
- Ensure best practices in configuration and business process design
- Act as primary liaison between business stakeholders and technical teams
- Identify opportunities to streamline sales workflows through technology
Reporting & Business Intelligence (Team Oversight)
- Integrate data from Salesforce, SAP, and other tools to provide holistic business insights
- Define, track, and analyze Key Performance Indicators (KPIs) for sales operations
- Extract actionable insights and communicate findings to management
- Coordinate development of dashboards and visualization tools
Data Management & Systems Integration
- Oversee database management, data mining, and data cleansing activities
- Manage data flow between Salesforce, SAP, and other enterprise systems
- Conduct regular data quality assurance activities
- Establish data governance standards
Training & Enablement
- Develop training materials in the learning management system
- Lead training sessions with Salesforce team support
- Communicate effectively with stakeholders at all organizational levels
- Gather user feedback and translate it into actionable improvements
Experience & Technical Skills
- 5-7 years in business analysis with CRM focus and proven Salesforce implementation leadership
- Deep knowledge of Salesforce platform, SAP integration, and enterprise BI tools
- Expertise in sales process reporting, data analysis, and business intelligence
- Experience with data mining, visualization, system integrations, and APIs
- Proven track record managing teams and translating business needs into technical solutions
Leadership & Soft Skills
- Strong analytical, problem-solving, and stakeholder management abilities
- Experience leading teams and cross-functional projects
- Ability to define and track KPIs for complex sales processes
- Excellent communication skills
- Proactive, solution-oriented mindset with strong organizational skills
Applus IDIADA is committed to equality, diversity and inclusion. We don’t put limits on you, so don’t put limits on yourself either. There is a place for everyone.
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