Tour Partnership Associate Manager
At a glance
Mid-level Channel & Partnerships role at Ace. Costa Mesa · full-time · $80,100–$107,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Set product direction, promotions, and improvements to increase sales and strengthen margins
- Study customer behavior, trends, and market information to uncover opportunities and address weak results
- Track sales, profitability, and retention measures while improving partner offers and performance
- Negotiate vendor offers, promotional terms, and training, then coordinate launches across marketing, digital, analytics, and operations
- Improve member retention and the full customer journey while working with technology teams on digital and omnichannel capabilities
What you bring
- At least one to three years of experience in product management, travel, or a related area
- Strong ability to use analysis and strategic judgment when making decisions
- Experience handling several projects and gaining alignment from teams across functions
- Clear communication and effective stakeholder management skills
Who this fits
This role suits someone early in a product or travel career who can connect commercial goals with customer experience improvements. You’ll work across marketing, digital, analytics, operations, vendors, and technology teams. The position is based in Costa Mesa, United States of America.
From the employer
Shape the future of travel by managing and innovating products, exclusive partnerships, and high-impact promotions that inspire members and support Travel Advisors. You’ll support organizational performance, lead cross-functional initiatives, and deliver experiences that drive growth, loyalty, and competitive advantage.
What You’ll Do
Lead product strategy, promotions, and enhancements to drive sales growth and margin performance.
Analyze trends, customer behavior, and market insights to identify opportunities and close performance gaps.
Own key KPIs (sales, profitability, retention) and optimize partnerships and offers.
Partner with vendors to negotiate offers, promotions and training.
Lead cross-functional execution across marketing, digital, analytics, and operations to bring products to market.
Drive retention initiatives and improve the end-to-end member experience.
Partner with technology teams to enhance digital capabilities and support omnichannel growth
What You Bring
1–3+ years in product management, travel, or related field is required.
Strong analytical and strategic thinking skills.
Ability to manage multiple projects and influence cross-functional teams.
Excellent communication and stakeholder management skills.
Passion for travel and creating standout customer experiences
Why Join
· Own a high-visibility, fast-growing product category
· Shape innovative cruise offerings and partnerships
· Work in a collaborative, results-driven environment with real impact
The starting pay range for this position is:
$80,100.00 - $107,000.00Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
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Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).
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