Sales Ops Analyst 1
Viavisolutions Open · verified Oct 22, 2026 At a glance
Mid-level Revenue & Sales Operations role at Viavisolutions. Pune · full-time.
Pay not stated Revenue & Sales Operations salary
growthroles summary, based on the employer's posting.
What you'll do
- Turn customer and sales requests into timely VIAVI product quotes, the role’s main daily task
- Coordinate with order management so bookings match quotes that have the right approval
- Support channel partners and sales teams with configurations, part numbers, QuoteEdge and quoting questions
- Handle quote, order and product inquiries by phone or shared mailbox, and process card payments through PayNow
- Qualify leads, match customer needs to solutions and pass suitable opportunities to sales representatives
What you bring
- You can provide pre-sales or post-sales support for customer and sales inquiries
- You can help sales teams with product configurations, pricing and quote creation
Who this fits
This role suits you if you want a hands-on sales support job centered on quoting. The position is based in Pune, India.
From the employer
Summary:
Duties & Responsibilities:
- Primary responsibility is to drive help purchase orders and push new VIAVI revenue.
- Provide daily, timely, quotes for customer and sales requests for Viavi products 90% of duties.
- Working closely with OM to ensure orders are booked with proper approved quotes
- Provide quoting assistance to VIAVI channel partners and direct sales.
- Provide MSD and QuoteEdge training/help to sales.
- Stay up to date with NSE product software releases, product notifications, part number changes, model discontinuation, product launches, etc.
- Facilitate customer credit card transactions via PayNow link on quote
· Provide pre-sales and/or post-sales support.
· Working closely with our sales teams to provide end-to-end support with pricing and creating quotes.
· Helping sales with configurations, part numbers, use of system, quoting issues.
· Responding to customer and field inquiries related to quotes, orders, product Information.
· Qualify leads and forwarding to correct sales person
· Understanding customer needs and requirements to help position the right solution product/routing qualified opportunities to sales rep for further development.
· Answering Viavi phone line for NSE sales support (US based only)
· Responsible for responding to sales/customers via group email mailbox. (internally and externally)
· Quoting out of Viavi quoting tool (QuoteEdge) 90% of the job
Pre-Requisites / Skills / Experience Requirements:
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