Content Creator
At a glance
Mid-level Content Creation role at US Mobile. New York · $125,000–$150,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Create, script, film and edit video for TikTok, YouTube and Instagram, from quick reactions to planned campaigns
- Publish original videos and lighter reactive posts each week, balancing a steady pace with polished work
- Use performance results to test ideas, refine the video approach and build formats viewers return to
- Coordinate with brand, marketing, product and customer support teams to turn launches and customer moments into content
- Spot emerging platform trends and bring fan content and community insights into future work
What you bring
- A portfolio showing short-form videos you personally developed, filmed and edited
- Three to five years creating content professionally or growing your own channel
- Comfort working both on camera and behind it, with the ability to direct others when needed
Who this fits
This suits a hands-on creator who can take an idea through filming and editing, then use audience response to improve the next piece. The role is based in New York and requires office attendance Monday through Wednesday.
From the employer
US Mobile is building the future of wireless communication. The goal: one unified network open to any person and any device, worldwide. Connection without walls.
We're getting there by empowering customers. All three major networks on one phone and one plan, plus home internet from Starlink. No lock-in. No commitments. Custom fit plans at every price point. 24/7 customer support with real people, empowered to help. We get real-time feedback from Reddit, surveys, and customer support informing product roadmaps and everything we do. It's working: Consumer Reports named us the top-rated mobile carrier two years in a row.
And we're building innovative systems that scale. A network agnostic tech stack. Agile, cross-functional teams built on trust and mutual respect. This work isn't for everyone. If you work fast, flexibly, and collaboratively—without compromising standards—we want to hear from you.
About the role
Wireless carriers have spent decades sounding exactly the same — safe, corporate, forgettable. US Mobile is taking a different approach, rooted in a distinctive product and an exceptional customer experience, and our social presence is where people notice it first.
We're looking for a Content Creator to make entertaining content that gets people to actually share — short-form video for TikTok that's funny and specific enough to survive the group chat, and Youtube explainers that hold peoples’ attention. You'll work alongside our content team, taking ideas from a scribbled concept to a shot, edited, published piece of content, and using what performs to shape what we make next.
This is a hands-on, in-front-of-and-behind-the-camera role. You're conceiving, scripting, shooting, and editing yourself, on a real cadence, and getting better at it every week.
What You'll Do:
- Conceptualize, script, shoot, and edit short- and medium-form video for Youtube, TikTok, and Instagram — from quick-turn reactive posts to scripted video and campaign content.
- Ship a consistent volume of original content every week (roughly 1–2 polished videos, plus lighter-weight reactive posts), balancing quality with speed
- Build recurring formats that make US Mobile's channels worth following
- Work on everything from creator collabs to fully scripted, produced concepts, depending on what the moment calls for
- Help shape US Mobile’s brand identity in video
- Evolve our video strategy using real performance data — run content experiments, track what lands, and double down on what works
- Partner with the brand team on the content calendar, balancing always-on content with product launches, relevant news, and cultural moments
- Spot trends and platform shifts early, and turn them into US Mobile-relevant content before they're stale
- Collaborate cross-functionally with marketing, product, and customer support to turn feature launches and real customer moments into content
- Surface user-generated content, fan moments, and community insight back into the content pipeline
- Help keep messaging and brand voice consistent across creators, partners, and channels
Content Creation & Production
Strategy & Iteration
Collaboration & Culture
What We're Looking For:
- A strong portfolio of short-form video you personally conceived, shot, and edited (not just campaigns you oversaw)
- 3–5 years making content professionally or building your own channel/account
- Comfortable on camera and behind the camera, and confident directing others when a concept calls for it
- A sharp, current sense of what's actually funny or shareable on the internet right now
- Basic video editing chops (or the judgment to brief and manage an editor as needed)
- Bias for action: comfortable publishing, watching what happens, and iterating in real time rather than waiting on rounds of approval
- Genuine curiosity about a category people usually tune out (wireless) and the appetite to make it interesting anyway
Benefits and Perks:
- Competitive salary - $125k-150k (NYC based. onsite Monday-Wednesday)
- Gym reimbursement
- Free cellular service on the best network in the US
- Free lunch in NYC office & fully stocked kitchen
- Metrocard reimbursement
- Flexible working hours