Sr. Key Account Manager
At a glance
Senior Account Management role at US Kraft Heinz. Amsterdam · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Strengthen the partnership with a major Benelux retail customer and coordinate account work inside and outside the business
- Grow the account profitably through portfolio choices and disciplined execution of strategic plans
- Use Nielsen or IRI analysis to uncover customer opportunities and shape commercial action
- Build long-range sales plans, then adjust activities while tracking progress against those goals
- Align teams on portfolio changes, forecasting, demand planning and marketing, while supporting annual negotiations
What you bring
- A bachelor’s degree or higher is required for this position
- Around five to seven years in commercial FMCG roles serving retail customers
- A data-led, analytical working style and strong Dutch and English communication skills
- An EU work permit is required, with the Orientation Year Visa excluded
Who this fits
You’ll suit a senior commercial account role that combines retail relationship management, profitable growth, analysis and negotiation. The job is based in Amsterdam, with three office days and two home-working days each week, plus up to twenty days annually working from another location. You’ll work with the Customer Group Manager and senior business-unit colleagues rather than as a people manager.
From the employer
Job Description
We have an opportunity for an experienced Senior Key Account Manager for one of our retail customers in the Netherlands. This role is positioned in Amsterdam, working in the Benelux Business Unit with a team full of performance driven peers.
The Senior Key Account Manager reports directly into the Customer Group Manager and is in close contact with the senior team members in the Business Unit.
The Senior Key Account manager has the responsibility to strengthen the relationship with one of our largest customers in the Benelux. You are responsible for driving sustainable, profitable growth and coordinating account-related activities both internally and externally. Furthermore, you will be responsible for the annual negotiations, together with the Customer Group Manager.
In brief, you take ownership of:
- Managing and strengthening the relationship with one of our largest customers in the Benelux.
- Driving sustainable, profitable growth through optimal portfolio management and strong execution of strategic account plans.
- Identifying opportunities through your analytical skills e.g. Nielsen/IRI.
- Develop long-term sales plans for your customer and monitor and adapt sales activities so that these objectives are met.
- Ensuring cross-functional alignment regarding portfolio developments, sales forecasting, demand planning and marketing activities.
- Together with the Customer Group Manager responsible for the annual negotiations.
Please kindly note you need to have an EU working permit (Orientation Year Visa not included) in order to proceed for this position.
Hard Skills
- Minimal bachelor’s degree.
- Circa 5-7 years of proven and relevant experience in commercial roles in a fast-paced FMCG environment, dealing with retail customers.
- Data-driven and analytical approach.
- Strong proficiency in both Dutch and English.
Professional Attributes
- Interpersonal Skills - At Kraft Heinz, people are easily exposed to senior management, no matter the level. Therefore, excellent communication skills to deal with all kinds of different collaborators is important.
- Confident / Ability to give pushback - We value people who are not easily thrown off their game, not even when getting resistance.
- Ability to Simplify - We like to keep it simple. And to implement fast. Your simplification skills will be highly appreciated, when providing simple solutions dealing with sophisticated challenges.
- Commercial Sense - Always seeking for opportunities to expand your business and build more savings, while over delivering your targets.
- Empathy – listening to the customer - You’re known for your emotional intelligence. You listen more and talk less, and therefore truly understand your customer. With that demeanor you build commercial chances to optimize the customer experience.
What We Offer You
- An ambitious employer; we only want the best for you.
- A fast career track like only few other companies can match.
- A competitive salary and excellent bonus structure (above market); at Kraft Heinz we strongly believe and live by ownership and meritocracy.
- A hybrid working model; because we believe the future of work is based on a modern, adaptable, and agile workplace culture. Work 3 days from our office in Amsterdam and 2 days from home with an additional 20 days per year to work from anywhere you want!
- Additional benefits such as Commuting Allowance, Hybrid Work Allowance & Reimbursements, Bicycle & Gym Discount Plan, Employee Assistance Program and Supplemental Health Insurance.
- A wide range of discounts with Kraft Heinz’ partnerships on fashion, electronics, travel and many more!
Last but not least; there is always room for new insights. If you have an idea, please let us know, and we can set it in action!
Our Hiring Process
After The Application And CV Screening, You Are Invited To Complete Our Cognitive Assessment And Will Have An Introductory Telephone Call With The Talent Acquisition Team. If Positive, You Will Interview With the Customer Group Manager, HR Business Partner, Sales Director and Cross-functional Interviewer. All positive? Job offer!
Location(s)
Amsterdam
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
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