Marketing Coordinator (San Gabriel Valley)
Mid-level General Marketing role at urbancompass. Pasadena.
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll route Zendesk requests by capacity, urgency, and project scope
- You'll guide custom marketing projects from idea through reporting, coordinating design, vendors, and agents
- You'll build on-brand print ads and brochures with InDesign and Compass tools
- You'll advise agents on budget-conscious plans spanning print, digital, social, mail, video, and paid media
- You'll lead monthly workshops and sales-meeting updates while managing La Cañada Flintridge social channels
What you bring
- You bring one to three years creating marketing content in-house or at an agency
- You communicate clearly in writing, conversation, and presentations
- You work confidently in Canva, Adobe InDesign, and Google Docs, Slides, and Sheets
- You organize competing work, meet tight deadlines, and track details in a fast-moving setting
- You're self-directed, collaborative, discreet, and focused on attentive service
Who this fits
This role suits a hands-on marketing coordinator who can manage workflows, create branded materials, present ideas, and support real estate agents. The job is fully office-based, with four days at the La Cañada Flintridge office and one day at the Pasadena office each week.
From the employer
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
As a Marketing Coordinator, you will provide vital project management, strategic and creative support to real estate agents across our Pasadena market. In this role, you will deliver value that makes our agents' marketing efforts more efficient, impactful, and seamless. Collaborating with various stakeholders, you will help shape strategies that elevate the agent experience on a 'big picture’ scale while ensuring all output aligns with Compass concepts and branding guidelines.
- Work Structure: 100% In-Office
- Location: La Canada Flintridge office (964 Foothill Blvd) 4 days a week & Pasadena office (680 E. Colorado Blvd) 1x per week
Key Responsibilities
Project Management & Workflow
- Traffic Control: Manage our internal Zendesk ticketing system, assigning projects to the team based on bandwidth, urgency, and scope.
- End-to-End Execution: Project-manage custom marketing requests from concept to completion, including design workflow oversight, vendor coordination, agent communication, and post-campaign reporting.
- Asset Creation: Quickly assemble templated creative assets—such as print ads and brochures—using InDesign and Compass systems, ensuring high-quality, on-brand execution.
Strategy & Brand Representation
- Monthly Sales Meeting and Workshops: Present and lead workshops that highlight Compass platform tips and marketing strategies to improve agents workflows and business on a monthly basis. Present Regional and National updates to offices in monthly sales meetings.
- Marketing Consultation: Develop tailored marketing strategies that maximize agents' budgets across branding, print advertising, digital, social media, direct mail, video, and paid media.
- Social Media Management: Oversee and grow the social media presence for our La Cañada Flintridge office, featuring active listings and engaging agent content across Facebook and Instagram.
- Brand Integrity: Ensure all marketing and design materials adhere to Compass brand guidelines while seamlessly integrating individual agent branding.
Relationship Building & Communication
- Agent Support: Build strong, empathetic relationships with agents and stakeholders through clear communication, proactive updates, and confident handling of objections.
- Internal Communications: Serve as the communication liaison for Pasadena sales managers and directors, highlighting ongoing office initiatives and workshops through a weekly newsletter.
- Culture Carrier: Act as a positive influence on the team, inspiring colleagues with a solutions-oriented mindset and a willingness to champion workshops and knowledge on a regional scale.
Job Skills & Requirements
- Experience: 1–3 years of experience producing marketing content in-house or at an agency. Real estate industry experience is a plus.
- Communication: Exceptional written, verbal, and interpersonal communication skills, with the ability to confidently present ideas.
- Technical Skills: Strong working knowledge of creative programs like Canva, Adobe InDesign to execute design work. Proficiency with Workfront & Zendesk project management software is a strong plus.
- Office Tools: Highly proficient across Google Platform (Docs, Slides, and Sheets)
- Project Management: Highly organized with a demonstrated ability to prioritize projects, multi-task, and hit tight deadlines in a fast-paced environment.
- Soft Skills: Self-motivated, energetic, and highly collaborative with an impeccable eye for detail, deep discretion, and a passion for providing "surprise and delight" customer service.
The salary pay range for this position is $25.00 - $27.50/hr however, the base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.
Perks that You Need to Know About:
Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
Do your best work, be your authentic self. At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.Not this one either?
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