Account Manager
At a glance
Manager-level Account Management role at TransPerfect. Washington · full-time · no salary stated · we estimate $88,750–$156,000.
TransPerfect has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Find prospective clients through online research, directories, referrals, trade shows, and personal outreach
- Build complete prospect spreadsheets with contact names, roles, phone numbers, addresses, and related details
- Win new accounts through cold calls, networking, referrals, trade shows, and regional organizations
- Agree on pricing and delivery schedules while explaining translation workflows, rates, timing, and competitor information
- Coordinate with production and check client satisfaction with delivery, quality, and service
What you bring
- A bachelor’s degree or equivalent is required for the role
- Strong written and spoken English communication skills are essential
- You bring sound problem-solving, analytical, interpersonal, and time-management abilities
Who this fits
This role suits someone who can develop new business while supporting existing clients as their initial contact. You’ll need to research industries, maintain detailed prospect information, negotiate with clients, and coordinate closely with production. The position is based in Washington, United States of America.
From the employer
TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.
Description:
- Develop prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
- Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
- Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.)
- Creatively problem solve to improve current new business development strategy
- Negotiate rates and deadlines with prospective and current clients
- Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information
- Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
- Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
- Research and understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data
- Perform other special projects or duties when required
Qualifications:
- Excellent written and verbal English communication skills
- Minimum Bachelor’s degree or equivalent
- Excellent problem solving and analytical skills
- Strong interpersonal skills
- Effective time management
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