Account Manager
At a glance
Manager-level Account Management role at TransPerfect. Philadelphia · full-time · no salary stated · we estimate $98,125–$175,034.
TransPerfect has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Find potential clients through online research, referrals, directories, trade show lists, and personal outreach
- Build accurate prospect spreadsheets, then use them to send daily mailings and make cold calls
- Improve business-development tactics while negotiating pricing and delivery timelines with clients
- Explain the translation process, rates, turnaround rationale, and competitor information to prospects and customers
- Coordinate with production and check in after delivery to protect quality and client satisfaction
What you bring
- A bachelor’s degree is required for this account management role
- You have taken sales opportunities from finding leads through closing business
- You have consistently reached sales targets and can show that record
- You communicate effectively in written and spoken English
- You bring strong problem-solving, analysis, interpersonal, and time-management abilities
Who this fits
You’ll suit work that combines prospecting, sales closing, client support, negotiation, and coordination with production. The role calls for someone comfortable researching industries, contacting prospects directly, and following through on delivery, quality, and service.
From the employer
TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
Who We Are:
TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and any kind of technology solution.
What You Will Be Doing:
The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.
Responsibilities:
Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
Generate daily mailings to prospective clients using updated and accurate spreadsheets
Cold call prospective clients
Creatively problem solve to improve current new business development strategy
Negotiate rates and deadlines with prospective and current clients
Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information
Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
Research and understand all industries that TransPerfect markets to, including industry leaders, current events, and any other pertinent data
Perform other special projects or duties when required
Who We Are Looking For:
Your experience includes:
Minimum Bachelor’s degree
Excellent English communication (written and verbal) skills
Proven sales life cycle experience - lead generation through business closing
Proven track record in achieving sales targets
Excellent problem-solving and analytical skills
Strong interpersonal skills
Effective time management skills
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