GTM Operations Lead
Hybrid London New York Full-time Senior Revenue & Sales Operations
At a glance
Senior Revenue & Sales Operations role at Trading Technologies. London · full-time.
Pay not stated Operations Lead salary
RoleRevenue & Sales Operations
SenioritySenior
LocationLondon
WorkplaceHybrid
EmploymentFull-time
PostedSep 23, 2026 · 6d ago
Also hiring inNew York
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Run funnel governance from lead through renewal, including stage definitions, exit rules, and hygiene standards
- Set lead-routing rules and service levels, then keep them working across sales stages
- Improve the sales process by removing low-value steps and maintaining clear documentation
- Lead pipeline reviews, forecast calls, QBRs, board meetings, and performance reviews
- Build KPI dashboards, executive reporting, and follow-through for cross-functional GTM initiatives
What you bring
- Three to six years in Sales Operations, Revenue Operations, or a related GTM operations role
- Practical experience creating Salesforce reports and dashboards
- Strong process-design ability, including funnel mapping, stage gates, and adoption
- Advanced Excel or Sheets skills, plus experience running pipeline reviews and QBRs
- A bachelor's degree in Business, Finance, Economics, or equivalent experience
Who this fits
This role suits an autonomous operator who can enforce process discipline with reps and managers while keeping leadership aligned. You'll work in a senior, hybrid role based in London and partner with RevTech, Sales Enablement, Finance, Deal Desk, and Customer Success. Forecasting is shared, with deep accuracy modeling outside your core remit.
From the employer
About the team
Revenue Operations is a lean team: this role owns GTM Operations and the revenue operating rhythm. This role is the connective tissue that keeps the GTM engine running on a disciplined cadence.
Role summary
We're looking for a GTM Operations Lead to own GTM Operations — pipeline management, lead routing, funnel design, CRM governance from a process standpoint, and sales process design — and to run the operating rhythm that keeps revenue leadership aligned: pipeline reviews, forecast calls, QBRs/MBRs, and executive/board reporting. You'll contribute to the team's forecast accuracy through disciplined cadence and clean pipeline inputs.
What success looks like
Desirable
Revenue Operations is a lean team: this role owns GTM Operations and the revenue operating rhythm. This role is the connective tissue that keeps the GTM engine running on a disciplined cadence.
Role summary
We're looking for a GTM Operations Lead to own GTM Operations — pipeline management, lead routing, funnel design, CRM governance from a process standpoint, and sales process design — and to run the operating rhythm that keeps revenue leadership aligned: pipeline reviews, forecast calls, QBRs/MBRs, and executive/board reporting. You'll contribute to the team's forecast accuracy through disciplined cadence and clean pipeline inputs.
What success looks like
- Pipeline coverage ratio and stage conversion rates trending in the right direction
- Meeting effectiveness / decision velocity in pipeline reviews and QBRs
- Initiative completion rate on GTM operations projects
- Forecast call consistency and timeliness, contributing to overall team forecast accuracy
- Own pipeline management: stage definitions, exit criteria, and hygiene standards across the funnel (lead → opportunity → close → expansion → renewals)
- Design and maintain lead routing rules and SLAs across sales stages
- Set CRM governance policy — required fields, stage gates, process rules — partnering with the Revenue Systems Lead, who owns the technical build
- Design and continuously improve sales process; retire steps that don't add value and maintain documentation
- Support customer lifecycle operations touchpoints (renewal/expansion handoffs) as needed with Customer Success
- Own and run the recurring cadence: pipeline reviews, forecast calls, QBRs, board meetings, performance review
- Build and narrate KPI dashboards and executive reporting packages
- Track cross-functional GTM initiatives to completion
- Own the structure and calendar of recurring revenue operations meetings; drive decision velocity, not just attendance
- Facilitate forecast call logistics, roll-ups, and manager submissions, contributing to team-wide forecast accuracy owned by the Head of Revenue Operations
- Capture and consolidate forecast commitments during pipeline reviews
- Flag material variances and pipeline risk to leadership; deep accuracy modeling sits outside this role's core scope
- Partner with the RevTech Lead on CRM data and workflow requirements
- Partner with the Sales Enablement Lead so process changes land with training
- Support Finance and Deal Desk-adjacent needs (commercial policy adherence) as they arise
- 3–6 years in Sales Operations, Revenue Operations, or a related GTM operations role
- Hands-on Salesforce reporting/dashboard experience
- Strong process design skills — comfortable mapping a funnel, writing stage-gate criteria, and driving adoption
- Advanced Excel/Sheets
- Experience running recurring operating cadences (pipeline reviews, QBRs) and building executive-ready materials
- Comfortable holding reps/managers accountable to process and meeting cadence
- High level of Autonomy and attention to details
- Bachelor's degree in Business, Finance, Economics, or equivalent experience
Desirable
- B2B SaaS industry experience
- Consulting background
- Salesforce administration experience
- SQL or a BI tool (Tableau, Looker, Power BI)
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