Digital Retention Specialist (Contract)

The People Brand thepeoplebrandusa.com Open · verified Sep 13, 2026

Remote California Contract Mid-level Retention Marketing

Mid-level Retention Marketing role at The People Brand. Remote, United States · contract.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll build, check, schedule, launch, and track daily Klaviyo email campaigns
You'll run SMS sends, preferably in Attentive, and keep the channel calendar current
You'll create audiences and basic customer segments for campaign targeting
You'll collect creative assets, copy, links, and offers from Creative and eCommerce
You'll review links, formatting, segments, timing, and results before and after launch

What you bring

Bring one to two years of hands-on email and SMS marketing experience
Use Klaviyo independently to build and deploy campaigns
Attentive experience is preferred, as is work with an eCommerce or consumer brand
Show strong organization and close attention to detail while juggling deadlines
Be comfortable as a tactical executor rather than setting retention strategy

Who this fits

This suits a hands-on executor who can join an established program and keep daily email and SMS work moving. The contract is remote in California and provides interim support to an eCommerce and digital marketing team. You'll need to work quickly across campaigns and deadlines while the broader retention direction is already set.

From the employer

Our client, a well-known consumer lifestyle brand, is looking for a hands-on Digital Retention Specialist to provide interim support to its eCommerce and Digital Marketing team.

This is an execution-focused role for someone who can jump in quickly and keep the day-to-day email and SMS calendar moving. The strategy and broader direction are already established — this person will primarily be responsible for building, scheduling, launching, and monitoring campaigns.

RESPONSIBILITIES

Execute day-to-day email campaigns in Klaviyo, including building, QA, scheduling, and deployment.
Execute SMS campaigns, ideally within Attentive.
Manage the email and SMS campaign calendar and ensure campaigns launch accurately and on time.
Build audiences and basic customer segments for campaigns.
Coordinate with Creative and eCommerce teams to gather assets, copy, links, and promotional details.
QA campaigns for accuracy, links, formatting, segmentation, and timing before launch.
Monitor campaign performance and pull basic reporting as needed.
Support basic updates and optimizations to existing email/SMS flows and automations.
Stay highly organized and help keep campaigns and deliverables moving in a fast-paced environment.

WHAT WE'RE LOOKING FOR

1–2 years of hands-on email/SMS marketing experience.
Klaviyo experience required — must be comfortable independently building and deploying campaigns.
Attentive experience strongly preferred.
Experience working within an eCommerce or consumer brand environment preferred.
Strong attention to detail and organizational skills.
Comfortable working quickly across multiple campaigns and deadlines.
Someone who is happy being a tactical doer/executor rather than owning the overarching retention strategy.

This is a confidential search. Additional company and team details will be shared with qualified candidates during the interview process.