Junior/Medior Account Manager
Remote Zaventem_EXC Full-time Junior Account Management
At a glance
Junior Account Management role at Thales. Remote, Belgium · full-time.
Pay not stated Account Management salary
RoleAccount Management
SeniorityJunior
LocationZaventem_EXC
WorkplaceRemote
EmploymentFull-time
PostedSep 18, 2026 · 4w ago
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Manage assigned accounts, answer requests promptly, and resolve customer issues with practical solutions
- Build client relationships while serving as the contact for individual needs and questions
- Use customer networks to pursue new business and support marketing communications and external events
- Keep CRM account and transaction records accurate, then report account status and sales progress
- Track targets, sales results, forecasts, and growth opportunities to improve commercial performance
What you bring
- Native-level French and professional working English are required for the role
- Professional Dutch proficiency is listed as a preferred language
- You can handle sensitive personal information according to security, privacy, and company procedures
- You can recognize and report phishing, social engineering, or other suspicious activity
Who this fits
This role suits a junior account manager who wants to combine customer portfolio ownership, business development, and sales administration. You will work remotely from the Zaventem, Belgium location and use French and English professionally, with Dutch as an advantage.
From the employer
Les entreprises et les gouvernements comptent sur Thales pour apporter de la confiance aux milliards d’interactions numériques qu’ils établissent avec les utilisateurs. L’Activité Mondiale Identité & Sécurité Numériques (DIS) fournit des technologies et services (des logiciels sécurisés en passant par la biométrie ou encore le cryptage), qui permettent aux entreprises ainsi qu’aux gouvernements de vérifier des identités, et de protéger les données afin qu’elles restent sûres.
Tasks and responsibilities:
Customer Portfolio Management:
- Manage a portfolio of accounts to achieve long-term success
- Develop positive relationships with clients
- Act as the point of contact and handle customers’ individual needs and requests
- Respond to the customers’ queries in a timely manner
- Work to satisfy customers’ needs and requests
- Resolve conflicts and provide solutions to customers
Business development:
- Generate new business in line with strategy of the company by using existing and potential customer networks
- Support the Marketing Team in external communication
- Participate to external events
Sales administration:
- Take care of good registration and encoding within CRM
- Report on the status of accounts and transactions
- Set and track sales account targets, aligned with company strategy and objectives
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
- Suggest actions to improve sales performance and identify opportunities for growth
Security
- Knowledge of company information security policies, privacy rules and procedures
- Ability to identify and report suspicious behavior or phishing or social engineering attempts
- Knowledge of security practices for managing sensitive and personal information
Mandatory languages (must-have):
- Dutch : professional working proficiency (nice to have)
- French : Native
- English : professional working proficiency
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