Publisher Account Manager
At a glance
Mid-level Account Management role at taboola. Bangkok.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage and expand relationships with premium publishers and strategic partners across Southeast Asia
- Launch the Taboola platform, review account results, and recommend ways to lift publisher performance and revenue
- Study business metrics and client needs to uncover upsell opportunities and increase feature adoption
- Coordinate with Publisher Sales and remote R&D teams as the client’s main internal contact
- Share publisher feedback with product management and support pre-sale proposal development
What you bring
- Three to four years in account management or customer success at a digital or technology company
- Strong English communication, with an additional Southeast Asian language welcomed
- A record of upselling products, increasing adoption, and beating targets
- Skill managing several accounts and stakeholders while turning data into strategic recommendations
- Confidence presenting, building senior relationships, and resolving problems proactively
Who this fits
You’ll suit a client-facing account manager who enjoys publisher relationships, revenue expansion, and interpreting performance data. The role is based in Bangkok with a hybrid schedule including three office days, and it includes travel to meet clients. Experience with Southeast Asian publishers, Malaysia’s digital publishing ecosystem, programmatic or native advertising, content recommendation platforms, or quarterly business reviews would strengthen your fit.
From the employer
Realize your potential by joining the leading performance-driven advertising company!
As a Publisher Account Manager - SEA in our Bangkok office, you’ll be responsible for managing relationships with publishers SEA/ Thailand from the successful implementation and launch of the Taboola content discovery platform to tracking performance and providing regular strategic direction for new opportunities to improve performance. You will be part of the account management team who is uniquely responsible for building and optimising existing relationships by identifying and presenting new initiatives to publishers to improve performance and revenue.
To thrive in this role, you'll need:
- Have 3-4 years experience as an Account Manager/ Customer Success Manager in a digital/technology-based company, ideally working with Publishers.
- Have strong communication skills in English. Proficiency in one or more SEA languages is a plus.
- Possess outstanding relationship management and customer service skills across a range of functions and seniority - you enjoy interacting with others and can build rapport quickly.
- Have a proven track record in upselling and scaling new products / feature adoption and exceeding the target - you love to learn about new technology and the ways it can help our clients to grow.
- A confident presenter with outstanding communication skills
- Possess the ability to manage multiple accounts and stakeholders simultaneously.
- Have strong analytical skills to interpret data trends, provide strategic insights, and drive revenue growth.
- Have high attention to detail, are well-organized, and excel in multitasking.
- Have a problem-solving and never-give-up mindset with a proactive approach to driving win-win partnerships for publishers and Taboola.
- Are a self-starter with the ability to thrive in a fast-paced, ever-evolving environment.
- Have a willingness and ability to travel to meet clients
Bonus points if you have:
- Experience working with publishers or within publisher organizations in Southeast Asia.
- Understanding of the digital publisher ecosystem & demographics in Malaysia
- Familiarity with programmatic advertising monetisation, native advertising, or content recommendation platforms.
- Experience building and presenting quarterly business reviews
How you’ll make an impact:
As a Publisher Account Manager, you will:
- Manage and grow relationships with premium publisher clients and strategic partners
- Understand the organisation’s business needs and develop relationships at all levels
- Monitor and analyse metrics and proactively take steps to improve results
- Be an expert in Taboola’s platform and the benefits publishers gain by using it
- Fully comprehend the technology, revenue ecosystem and client needs/requirements in order to intelligently identify new opportunities and upsell the platform
- Work closely with the Publisher Sales teams as well as the remote R&D department in order to become a valuable resource and single point of contact to the client
- Communicate business intelligence from clients to the product management team in regards to new product development features
- Strategically support the Publisher Sales team in pre-sale proposal development
Why Taboola?
If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:
- Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
- Well-being: Enjoy a range of locally relevant benefits and workplace perks.
- Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
- Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.
Ready to realize your potential?
Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.-
Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.
About Taboola
Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.
Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.
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