Technical Presales Specialist Cybersecurity

Hyve Company Overview

Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through dep technical partnerships and co-innovation, and supply chain clarity. Hyve’s integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure.

Join our team and help connect the world through the power of technology!

TD SYNNEX is one of the largest global distributors of technology products, services, and solutions. Its advanced logistics capabilities and value-added services enable 115,000 resellers to efficiently and profitably meet the diverse technology needs of end users in over 100 countries.

TD SYNNEX generated $57.5 billion in net sales in the fiscal year ended November 30, 2023. The company ranks 71st on the Fortune 500® list and has been recognized as one of Fortune’s “World’s Most Admired Companies.”

Companies like Microsoft, HP, Apple, Cisco, Samsung, and many others rely on TD SYNNEX to bring their products to market. Without a strong distribution function backed by a wide range of technical services and commercial support, many products would never reach consumers. It’s very likely that the hardware and software you use at home or at the office passed through our warehouses before reaching the market.

Role Purpose:
Entry-level technical role within the Cybersecurity team, focused on supporting the design of security solutions and developing expertise in technologies from key vendors. This person will work closely with the sales team and partners on less complex projects, while building technical knowledge and certifications in cybersecurity.

Key Responsibilities:

• Support the sales team in designing and configuring cybersecurity solutions (e.g., creating a Bill of Materials) that meet customer requirements

• Collaborate with the Business Solution Centre (BSC) to support security-related sales activities and increase partner engagement

• Occasionally deliver post-sales implementation support and trainings for cybersecurity products

• Communicate cybersecurity product and solution information clearly to internal and external audiences

• Respond to technical inquiries from colleagues, vendors, and partners regarding cybersecurity offerings

• Build and maintain technical contact with assigned cybersecurity vendors

• Work toward certifications and develop technical expertise in cybersecurity solutions

• Respond to support issues and follow up on internal technical requests

Preferred Knowledge and Skills:

• Familiarity with cybersecurity Palo Alto solutions, RSA or Barracuda is highly desirable

• Strong verbal and written communication skills – Portuguese and English are mandatory, Spanish is a plus.

• Detail-oriented, with good organizational and priority management skills

• General knowledge of the IT and cybersecurity industry (channel, vendors, competition, and end customers) is a plus but not required

• Previous exposure to security technologies or certifications is a plus, but not mandatory.

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We are committed to creating an inclusive environment for all employees.