Cash Management Solutions Specialist
Inetum Open · verified Sep 23, 2026 At a glance
Mid-level Solutions & Sales Engineering role at Inetum. Lisbon · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Deliver cash management solutions across a client portfolio, adapting them to anticipated customer needs
- Guide projects from initial scoping and configuration through launch and ongoing support
- Keep customers updated, trained, and satisfied throughout each implementation
- Track incidents and feedback, then resolve concerns and share important updates internally
- Help improve cash management services and spread practical knowledge across teams
What you bring
- A degree in finance, business administration, or a related discipline
- At least three years in customer service, account management, financial services, IT support, or project management
- Working knowledge of general IT and cash management products
- Fluent English, strong communication skills, and confident use of Microsoft Office, especially Excel
Who this fits
You’ll suit a customer-focused, results-oriented specialist role connecting sales, operations, and banking clients. The position is hybrid in Lisbon, with two or three office days each week. Banking experience is beneficial, and the work covers full project ownership from setup through post-launch support.
From the employer
Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good. Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.
We are looking for a Cash Management Solutions Specialist to join our Inetum Team and be a part of a work culture focused on innovation!
You’ll be the key link between sales, operations, and clients — ensuring every implementation is smooth, strategic, and client-focused. We have a strong footprint in the Banking sector with a lot of challenges for you!
Location: Lisbon
Main Responsibilities:
- Manages end-to-end delivery of Cash Management solutions for a client portfolio, anticipating needs and proposing smart, tailored solutions.
- Takes full ownership of the project lifecycle, from scoping and setup to post-go-live support.
- Keeps clients informed and engaged throughout the process, ensuring transparency and trust, while ensuring clients are well-trained and satisfied with the solutions delivered.
- Follows up on incidents, analyzes feedback, and ensures client concerns are addressed effectively.
- Adheres to internal controls and reports key updates to the Team Leader.
- Contributes to the evolution of Cash Management services and shares the expertise across teams.
Profile:
- Academic background in Finance, Business Administration or related field
- + 3 years in Costumer Service/Account Management in Financial Services, IT Support or Project Management roles (in Banking environment is a plus) or other relevant experience
- Strong orientation towards the customer, goals, and results.
- General IT and Cash Management products knowledge.
- Fluency in English (mandatory)
- Proficiency in MS Office, specially Excel
- Excellent communication skills
(Hybrid work, with 2/3 days of work in the office in LISBON per week)
Are you the one?!
Send your CV & Join our team!
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