Client Success Manager - Public Sector (m/f/x)
At a glance
Manager-level Customer Success role at Statista. Hamburg · full-time · no salary stated · we estimate €56,600–€72,900 across Germany.
Statista has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Manage academic and public-sector accounts across EMEA alongside a Sales Manager, keeping client needs in view
- Advise clients on using Statista products for teaching, learning and research, helping them gain lasting value
- Find ways to engage universities and public-sector organizations as their needs change
- Spot expansion opportunities and keep your portfolio on track against revenue goals
- Build account strategies with the Sales Manager to deepen relationships and support sustained growth
What you bring
- A bachelor’s or master’s degree in social sciences, business management or a related area
- More than three years managing B2B client relationships, ideally with education or public-sector clients
- Strong English skills and confidence leading workshops, training sessions and presentations
- Strong MS Office ability
Who this fits
This role suits someone who can manage client relationships independently while working closely with a Sales Manager in an international setting. The portfolio covers academic and public-sector clients across EMEA. Hybrid work and flexible hours are offered, with the option to work abroad for up to thirty calendar days a year.
From the employer
At Statista, we’re all about facts and data, for we are the world's leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people worldwide to make fact-based decisions.
Founded in Hamburg in 2007, we have quickly grown into a global company with offices in major cities such as London, New York, Berlin and Tokyo. And we still have a lot of plans. Our constant growth does not only prove our success, but also keeps creating new development and career opportunities for our employees.
We value and celebrate our diverse culture. You are welcome here for who you are, no matter where you come from, what you look like, or whether you prefer bar graphs to pie charts. Your story matters – keep writing it as part of our team.
Are you ready to join us?
Your role
As part of the Client Success team, you will manage your own portfolio of academic and public-sector clients across EMEA together with a Sales Manager.
In times of change, reliable data becomes increasingly important. You will help clients navigate these changes as a strategic advisor, demonstrating the value Statista brings to teaching, learning, and research. You will find creative ways to engage universities and public-sector organizations, understand their evolving needs, and help them get lasting value from our products.
You identify opportunities to grow existing accounts and keep a clear focus on your portfolio’s revenue targets. Together with the Sales Manager, you develop strategies that strengthen client relationships and support long-term growth.
Your profile
You hold a university degree in social sciences, business management, or a related field, at either the bachelor’s or master’s level.
You have more than 3 years of experience in B2B client relationship management, ideally in the education and/or public sector.
Excellent English skills are a priority, knowledge of French or Italian is a plus.
You are confident in public speaking and delivering engaging workshops, trainings and presentations.
You have a hands-on mindset and the ability to work independently, proactively, and take ownership.
You bring strong team spirit and enthusiasm for working in an international environment.
You've developed an affinity for AI and workflow optimisation through new tools.
You have strong MS Office skills; experience with Salesforce is a plus.
What we offer
In addition to our great team, culture, and our shared goal of empowering people with data, there are many other things that make Statista a great place to work! Join us and benefit from:
Work from abroad up to 30 calendar days a year
Hybrid work and flex-time
International team and social events
Subsidized urban mobility and access to fitness and wellness options
Free access to Langdock and all its amazing functionalities
Career & training opportunities
Attractive locations and modern offices
Mental health support with OpenUp
Some of the benefits listed here apply only to the German entity and to Junior-level roles or above.
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