Sales Account Manager (ICT Solutions)
SSC HR Solutions Open · verified Sep 29, 2026 At a glance
Mid-level Account Management role at SSC HR Solutions. Cairo.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Manage assigned customer relationships, serving as the main contact for questions, concerns, and business needs
- Hold recurring customer meetings and account reviews to uncover challenges, opportunities, and partnership improvements
- Find and close ICT sales opportunities while promoting products, solutions, and services to target accounts
- Lead proposals, quotations, and tenders, coordinating technical, commercial, and contractual inputs internally
- Track ICT market shifts, competitors, customer developments, and emerging technologies for new opportunities
What you bring
- A bachelor’s degree in engineering, information technology, or business administration
- At least four years of relevant ICT sales experience involving data centers, security, or low-current hardware
- Previous account management experience within the relevant industry
- Working knowledge of sales cycles, tenders, and procurement processes
- Strong customer management, opportunity development, communication, presentation, and negotiation skills
Who this fits
This role suits an experienced ICT sales professional who can manage accounts while developing and closing opportunities. You’ll need to work onsite in Cairo, Egypt, and handle customer meetings, presentations, negotiations, and internal coordination.
From the employer
Sales Account Manager
Account Management & Customer Relations:
· Manage and maintain relationships with assigned customers and key stakeholders to maximize account growth and customer retention.
· Act as the primary point of contact for all customer ensuring timely response to inquiries, concerns and business requirements.
· Conduct regular customer meetings and account reviews to understand business challenges, identify new opportunities and strengthen strategic partnerships.
· Monitor customer satisfaction levels and proactively address issues to ensure service excellence and long-term customer loyalty.
1. Sales & Business Development:
• Identify, develop, and successfully close sales opportunities within assigned accounts and target customers.
• Promote company products, solutions and services to existing and potential customers.
• Achieve assigned revenue, gross profit, order intake and pipeline targets in line with departmental objectives.
2. Proposal & Opportunity Management:
• Lead the preparation of proposals, quotations, and tenders for small to medium-sized opportunities.
• Coordinate technical, commercial and contractual requirements with relevant internal teams.
• Conduct customer presentations, negotiations and commercial discussions.
3. Market Intelligence & Business Insights:
· Monitor market trends, competitor activities, customer developments and emerging technologies within the ICT sector, to identify new business opportunities and competitive advantages.
· Provide feedback to management regarding market dynamics, customer needs, and business development opportunities.
Requirements
Qualifications:
Bachelor’s degree in Engineering, Information Technology, or Business Administration.
- Minimum 4 years of relevant experience in ICT sales in data center , security light current hardware experience , account management is a must relevant to our industry
- Good understanding of sales cycles, tendering processes, and procurement procedures.
- Strong customer relationship management and opportunity development skills.
- Excellent communication, presentation, and negotiation abilities.
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