Service Sales Account Manager
At a glance
Mid-level Account Management role at Abb. Cairo · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Build account strategies and plans that grow share of wallet, profitability, and customer satisfaction
- Set account sales targets, then track coordinated follow-up across divisions and countries
- Sell ABB products, solutions, and services against volume, mix, and profitability goals
- Coordinate sales activity, resolve customer issues, and create added value through agreements and AVL actions
- Track competitor activity and turn it into response plans for the account
What you bring
- Eight to ten years working with electrification equipment and solutions for low and medium voltage
- Strong technical command of low- and medium-voltage products and solutions
- Customer relationships and an established network in the Egypt market
- Proven ability to solve customer and account problems
- Experience with service sales is preferred
Who this fits
This role suits a service-sales account manager who understands Egypt customers and can connect technical knowledge with account growth. You will work across divisions and countries while following ABB sales processes and tools such as Salesforce and account plans. The position is based in Cairo, Egypt and reports to the Service Local Sales & Marketing Manager.
From the employer
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Service Local Sales & Marketing Manager__
Your role and responsibilities
In this role, you will have the opportunity to develop, implement, and manage the account strategy for local/ strategic accounts focused on share of wallet growth, profitability, and customer satisfaction. Each day, you will coordinate the sales activities and manage resolution of specific customer problems. You will also showcase your expertise by leading the development and implementation of the account plan and growth actions.
This role is contributing to the Electrification Service Business in Egypt Cluster.
You will be mainly accountable for:
- Understands the key drivers of the relevant customer’s business and their business environment and accordingly interprets the impact and opportunity for ABB.
- Defines and proposes sales targets for the account and ensures those are achieved with a structured follow up process across divisions and countries.
- Sells products/solutions/services to customers with the focus on volume, mix, and profitability targets representing the whole ABB group.
- Creates added value for both the customer and ABB by ensuring a coordinated sales approach (e.g., frame agreements, AVL related actions,
- Drives the application of standardized Marketing and Sales (M&S) processes and tools (Salesforce, account plans, AVLs etc.) for the account.
- Leads the development and implementation of the account plan and SoW growth actions.
- Monitors competitors’ activity with the account and ensures that appropriate response strategies are formulated and implemented
Our team dynamics (Optional)You will join a dynamic, talented, and high-performing Service Marketing and Sales organization where you will have the opportunity to thrive and grow your career.
LICENSE TO OPERATE / CORE VALUES
• Ensures technical reliability, safety, and cost-effective solutions to satisfy customer’s needs.
• Complies with health and safety directives.
COLLABORATION / LEADERSHIP
• Participates in the development of sales strategies for the account by providing the customer’s current and long-term business plans.
• Provides inputs to Sales Management team on market price developments.
Qualifications for the role
- You are immersed in / engaged in / absorbed in / highly skilled in/ you enjoy working with Egypt market
- Ability to demonstrate your experience in / Have established skills / advanced skills / You have 8-10 years of experience in Electrification Low and Medium voltage. ( Service Sales preferable )
- High technical knowledge for Low & Medium voltage product & solutions.
- Experience and good network connection with customers.
- Degree in / Have a demonstrated track record in / Extensive knowledge of / Service solution and how to Proven experience of problem-solving techniques.
More about us
•ABB Electrification Service partners with customers to improve the availability, reliability, predictability and sustainability of electrical infrastructure. •With sustainability and innovation at our core, our technology and services are engineered to help customers outrun today’s energy challenges - maximizing efficiency, reducing costs and avoiding cutting emissions.•With over 4,000 service experts in 50+ countries, we bring global innovation to local challenges.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
Not this one either?
Claude or ChatGPT reads the other 92,414 for you.
Get better matches →
