growthroles

Product Sales Specialist

Smith+Nephew Open · verified Oct 4, 2026
Penang Full-time Mid-level Account Executive

At a glance

Mid-level Account Executive role at Smith+Nephew. Penang · full-time.

Pay not stated

RoleAccount Executive
SeniorityMid-level
LocationPenang
EmploymentFull-time
PostedJul 8, 2026 · 2mo ago
Role brief

growthroles summary, based on the employer's posting.

What you'll do

  • Deliver territory sales, profit and market-share results through approved sales and marketing plans
  • Find prospects, run appointments and presentations, build proposals, and bring opportunities through closing
  • Grow existing accounts by adding solutions, services, or new applications to their current business
  • Maintain customer records while resolving service issues promptly and keeping commitments
  • Track competitor activity, pricing, product benefits, and end-user feedback for reports and sales meetings

What you bring

  • A bachelor's degree or equivalent education is required for the role
  • You bring three to five years of medical-device sales experience
  • Knowledge of the clinical segment or relevant product platform is desirable
  • Experience with forecasting, pricing, positioning, promotion, planning, portfolio management, or surgeon advisory panels is desirable

Who this fits

This role suits a mid-level sales professional who can manage assigned accounts and territories while developing new business. You will be based in Penang, Malaysia, with responsibility for customer service, product knowledge, and territory results.

From the employer

Product Sales Specialist - SPM based in Penang

Life Unlimited. At Smith+Nephew, we craft and manufacture technology that takes the limits off living.

Achievement of territorial sales budget, profit and market share in line or exceeding the company’s objectives through the execution of approved Sales and Marketing Plans and effective control of assigned territories.

What will you be doing?

  • Meets or exceeds established annual sales quota.

  • Initiates sales process by prospecting, scheduling of appointments, conduct sales presentations, understanding business needs, develop proposals and sales closure.

  • Expands sales in existing accounts by introducing additional solutions and services and /or develop new and innovative applications.

  • Closes sales by establishing rapport with potential customers, expounding on the benefits of business unit solutions and service capabilities; overcoming objection, etc.

  • Proactively keeping up to date on product knowledge and market trend by participating in educational opportunities offered by S&N or other appropriate channels.

  • Accountable for customer satisfaction and providing high quality service.

  • Responsible for keeping commitments in a timely manner and resolving issues promptly.

  • Maintenance of customer database

  • Be familiar with competitors’ strategies and product features/benefits and contributes information to market strategy by monitoring driven products and feedback from end users.

  • Provide feedback on market information with regards to competitors activities, product pricing, SWOT in reports and sales meetings.

  • Good territorial and sales management of all assigned accounts

  • Operating expenses to be kept to budget.

What will you need to be successful?

Success in the role will requires a combination of technical knowledge, soft skills, and a deep understanding of both the business and service-providing sides of an organization.

Successful candidates would need the following:

  • Bachelor's Degree or Equivalent Education

  • 3-5 years sales experience in Medical Devices

  • Knowledge of clinical segment / product platform preferred - Desirable.

  • Sales task capability/experience - forecasting, pricing, product development, positioning, promotion, planning, portfolio management, surgeon advisory panel - Desirable

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

  • Inclusion + Belonging: Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com

  • Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options.

  • Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!

  • Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.

  • Flexibility: Hybrid Working Model (For most professional roles).

  • Training: Hands-On, Team-Customised, Mentorship.

Stay connected by joining our Talent Community.

We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.


Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.

Explore our website and learn more about our mission, our team, and the opportunities we offer.

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