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Senior Analyst, U.S. Client Onboarding- Spanish Speaking

Scotiabank scotiabank.com Open · verified Oct 24, 2026
Dallas Senior Customer Success

At a glance

Senior Customer Success role at Scotiabank. Dallas · no salary stated · we estimate $117,500–$160,000 across the United States.

Estimated pay

Scotiabank has not published a salary for this role. The figure below is our estimate, not theirs.

$117,500 – $160,000
What the middle half of senior customer success roles in the United States paid, among postings that did state a salary.
Worked out from 273 postings that stated pay, median $139,020. Last updated Oct 24, 2026.
RoleCustomer Success
SenioritySenior
LocationDallas
PostedOct 9, 2026 · 2w ago
Role brief

growthroles summary, based on the employer's posting.

What you'll do

  • Guide new U.S. Global Banking and Markets clients through onboarding while keeping the process compliant and client-focused
  • Apply AML checks to high-risk customers, including PEP screening, and follow the bank’s KYC and AML controls
  • Keep the onboarding platform current with client details, then handle routine process issues and route complex cases
  • Help put new procedures and regulations into practice so the team can meet audit standards

What you bring

  • You have two to four years in financial services and expertise in U.S. KYC, AML, sanctions and FATCA rules
  • You hold at least a bachelor’s degree in business or a related area, or bring equivalent compliance experience
  • You speak Spanish and Portuguese fluently
  • You understand banking and capital markets and bring a client-focused approach

Who this fits

This role suits someone comfortable handling client onboarding, regulatory checks and changing priorities under tight time frames. You’ll need to work beyond standard business hours occasionally, and the position is based in Dallas.

From the employer

Requisition ID: 276158

Salary Range: -

Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Assists in the onboarding of new client relationships, working with the business lines and clients. Includes US KYC / AML, FINRA, BSA, SEC, FATCA and other regulations impacting the US Business. Escalates KYC, AML & Sanctions related issues and concerns to appropriate teams.

What You'll Do

• Facilitate the onboarding of US Global Banking and Markets clients in an efficient, compliant and client-centric manner;
• Work with team members and stakeholders to implement new procedures and regulations to meet and exceed internal / external audit standards;

• Follow and adhere to AML controls; including review of high-risk customers, PEP screenings, and standard KYC / AML policies;
• Update onboarding platform tool with new / updated client information, as required;
• Resolve day to day matters during the onboarding process; escalate complex issues to appropriate departments and team members for resolution;
• Continually acquire and enhance knowledge of both the Bank’s and the Division’s business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, and Bank Office processes.

What You'll Bring

• Minimum of 2-4 years in financial services and recognized expertise of current and anticipated regulatory frameworks impacting client onboarding in the US – namely, US KYC/AML, Sanctions and FATCA;
• Minimum Bachelor’s degree in business, related field; compliance or equivalent experience;
• A basic understanding of the banking and capital markets business is necessary, as is a client-centric approach to the role. Will require work outside of traditional business hours from time to time;

• Must be able to operate effectively within a stressful environment with changing priorities and tight time frames;
• Strong communications, analytical, organizational, project management, and planning skills;
• Knowledge of businesses, products, operations, systems, and organization; and
• Ability to work independently and in team setting.

• Fluent in ability to speak Spanish and Portuguese

Interested?

If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

#Dallas

Location(s): United States : Texas : Dallas

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Scotiabank is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.

Opportunity

Customer Success work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Customer Success

Find me work

By the team behind growthroles.

Find me work
Opportunity

Customer Success work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Find me work

By the team behind growthroles.