Lead Generator
At a glance
Mid-level Demand Generation role at Sanlam. Johannesburg.
Pay not stated Demand Generation salary
growthroles summary, based on the employer's posting.
What you'll do
- Turn provider-sourced leads into qualified quotes and short-term insurance policies, from first contact through closing
- Check incoming lead details, discover customer needs, prepare quotes and handle objections before binding policies
- Explain MiWay cover and benefits at a general level without giving advice
- Record customer information accurately while serving internal and external customers and meeting regulatory requirements
What you bring
- You have Grade 12 or an NQF Level 4 qualification
- You have under three years of experience in short-term insurance
- You can prepare appointments, process existing and new business, and work with customers and partners
Who this fits
This role suits someone who can manage a lead from intake to policy close under direct supervision, while balancing customer service and compliance. It is based in Johannesburg, South Africa.
From the employer
Who are we?
At Miway, our purpose is to enable people to live their way. We understand that life is not just about "things" but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you. Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things.
We give them products, services, and solutions that enable them to live and enjoy life on their own terms – in their own way. Agile values and principles are strongly embedded in our culture, and they are at the core of how we make decisions and how we approach adding value within the company
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
What will you do?
Under direct supervision, the Lead Generator is responsible for converting third-party sourced leads (from multiple lead providers/aggregators) into qualified quotes and closed policies for short-term insurance (e.g., car, household, personal lines), Educate customers at a high level on MiWay Insurance products and benefits (non‑advisory).Provides quality service to external and internal customers by ensuring accuracy in recording of data.This role manages the end-to-end lead lifecycle: from intake and validation, first contact and needs discovery, through to quoting, objection handling, and bind—while ensuring regulatory compliance (FAIS, POPIA, TCF) and exceptional customer experience.
Minimum Qualifications and Experience
Minimum Qualifications
- Grade 12 / NQF 4
Minimum Experience
- Less than 3 years experience in Short-term Insurance
Knowledge and Skills
Appointment preparation and makingExisting business processingClient appointments and liaisonNew Business processingPartnership BuildingPersonal Attributes
Optimises work processes - Contributing dependentlyCommunicates effectively - Contributing dependentlyAction orientated - Contributing dependentlyPlans and aligns - Contributing dependentlyCore Competencies
Cultivates innovation - Contributing dependentlyCustomer focus - Contributing dependentlyDrives results - Contributing dependentlyCollaborates - Contributing dependentlyBeing resilient - Contributing dependentlyTurnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation
At Miway we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. Miway is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.
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