Carrier Sales Representative
At a glance
Mid-level Account Executive role at Rxo. Ann Arbor · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Find, negotiate with, and book carriers for available freight at the right cost and timing
- Keep carriers and customers updated on shipment progress, delays, route changes, and freight issues
- Set pickup and delivery appointments while weighing weather, traffic, mileage, and service rules
- Follow HVS and HRC load procedures, update operating-system records, and verify shipment details
- Research carrier prospects, make cold calls, and check billing records for accurate carrier charges
What you bring
- At least one year of sales or procurement experience is required
- A bachelor’s degree, equivalent work, or related military experience strengthens your application
- Transportation experience and sales or customer service experience are useful additions
- You can make independent decisions within approved limits and apply sound judgment
Who this fits
This role suits a mid-level sales professional who can build carrier relationships, negotiate freight moves, and handle frequent operational follow-up. You’ll work from Ann Arbor and need to manage details independently across carriers, customers, appointments, and billing.
From the employer
Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As a Carrier Sales Representative at RXO, you will source, negotiate, and secure carriers to move available freight in a timely and cost-effective manner.
What your day-to-day will look like
- Cultivate strong core carrier relationships while negotiating and securing carriers to move freight
- Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
- Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary
- Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc.
- Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand
- Accurately maintain and update information in the company’s operating systems
- Conduct research in available databases for potential leads; make cold calls to prospects
- Track back-end billing and invoicing to ensure that carrier charges are accurate
At a minimum, you’ll need:
- 1 year of sales or procurement experience
It’d be great if you also have:
- Bachelor’s degree or equivalent related work or military experience
- 1 year of transportation experience
- 2 years of sales or customer service experience
- The ability to exercise judgment and discretion while functioning independently within authorized limits
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
Comprehensive medical, dental, and vision plans
401(k) retirement plan with up to 5% company match
Pre-tax accounts to help streamline eligible expenses
Company-paid disability and life insurance
Employee Assistance Program (EAP)
Career and Leadership Development Programs
Paid time off, company holidays, and volunteer days
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
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