Regional Marketing & Innovations Manager - Asia (Internal Candidates only)
At a glance
Manager-level General Marketing role at Rentokil Initial. Shah Alam · full-time.
Pay not stated General Marketing salary
growthroles summary, based on the employer's posting.
What you'll do
- Find customer pain points and regional market gaps, then shape differentiated propositions with the M&I Category Team
- Build campaigns, digital activity, content and sales materials that raise awareness, bring in leads and grow pipeline
- Prepare sales and service teams with product knowledge and tools, and help them answer complex customer questions
- Track enquiries, conversions, sales, customer feedback and retention, then refine messaging, targeting and customer journeys
- Lead innovation launches and performance across Asia’s pest control and hygiene categories
What you bring
- A diploma in business or a related discipline is required
- You bring five to eight years in marketing, ideally brand or category work, plus knowledge of the pest control and hygiene portfolios
- You have a strong record of getting innovations adopted and promoting core solutions successfully
- You’re proficient with Google Workspace and Microsoft Office, and can collaborate across time zones and travel
Who this fits
This manager role suits an experienced marketer who can work with country teams, regional functions and global stakeholders. The role is based in Malaysia, Indonesia or Thailand and involves multi-timezone collaboration and travel. It is marked for internal candidates only.
From the employer
The Regional Marketing & Innovations Manager - Asia, based in Malaysia, Indonesia, or Thailand and reporting to the Director of Sales & Marketing - Asia, owns innovation performance across the region's pest control and hygiene categories. Operating within the Rentokil Initial Asia context, this role collaborates closely with country sales and marketing teams, regional support functions, and global stakeholders to drive profitable organic revenue growth, margin improvement, and long-term customer retention.
In addition, this role will lead the commercialisation and performance lifecycle of our innovations across Asia, ensuring our offers solve genuine customer problems and inspire our sales and service colleagues.
Key Resposibilities:
- Identifying Customer Needs: Captures customer needs through market research and collaborates with the M&I team to launch innovations that solve genuine operational challenges.
- Understanding the Market: Analyses market trends, competitor strategies, gap opportunities, and consumer behaviour across Asia to identify where Rentokil Initial can win and differentiate.
- Creating the Proposition: Translates customer and market insights into commercially strong, relevant, and differentiated value propositions in close partnership with the M&I Category Team.
- Creating the Hype: Equips sales and service colleagues through Route 1s with the product knowledge, toolkits, messaging, and confidence needed to champion and sell our solutions.
- Creating the Demand: Builds integrated marketing campaigns, digital activity, content, and sales support collateral to drive brand awareness, generate high-quality leads, and grow pipeline opportunities.
- Supporting Sales Operations: Assists sales colleagues in addressing complex customer queries, proving solution value, and overcoming objections to successfully close sales.
- Tracking Performance: Monitors internal performance metrics—including enquiries, conversion rates, sales volume, customer feedback, and portfolio retention—to identify successes and corrective action areas.
- Refining the Offer: Continuously iterates messaging, targeting, sales tools, and customer journeys alongside the M&I Category Team to ensure offers remain fresh, effective, and competitive throughout their lifecycle.
- Health & Safety Leadership: Owns personal health and safety, ensures full adherence to Rentokil Initial safety standards, and protects the well-being of colleagues affected by daily work activities.
Requirements
Education & Qualifications: Requires an essential Diploma in Business (or related discipline) and strong proficiency in Google Workspace and Microsoft Office. A background or qualification in Brand/Category Marketing, Entomology, Food Science, Advertising, or Food Tech is preferred.
Experience: Candidates should possess 5–8 years of experience in marketing (ideally within Brand or Category Marketing), alongside a comprehensive understanding of Rentokil Initial's pest control and hygiene portfolios. Demonstrating a strong history of driving innovation adoption and high-level success in promoting core solutions and key innovations is essential. Excellent interpersonal abilities and flexibility to accommodate multi-timezone collaboration and travel are required. Experience with project management, facilitation, and group training is highly preferred.
Benefits
The benefits package offered for this position is aligned with the candidate's primary location of work (e.g., Malaysia, Indonesia, Vietnam or Thailand) and consistent with the respective local market internal benchmarks, statutory standards, and regional market norms. Compensation components and local provisions apply.
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