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Project Manager (Rakuten Mobile business) - UX Strategy Section, Brand Marketing Strategy Department, Marketing Division

Rakuten global.rakuten.com Open
Tokyo Full-time Manager Brand Marketing

At a glance

Manager-level Brand Marketing role at Rakuten. Tokyo · full-time.

Pay not stated Brand Marketing salary

RoleBrand Marketing
SeniorityManager
LocationTokyo
EmploymentFull-time
PostedOct 2, 2026
Role brief

growthroles summary, based on the employer's posting.

What you'll do

  • Coordinate PMO work and project delivery across UX initiatives for Rakuten Mobile
  • Build clear presentation decks to support project discussions and decisions
  • Gather UX development requests from stakeholders, then organize their requirements
  • Guide projects through uncertain conditions while coordinating many stakeholders

What you bring

  • You have more than three years of PMO or project management experience
  • You understand software development and UX design processes
  • Fluent Japanese is required for this role
  • You communicate well, work effectively with a team, and solve problems logically

Who this fits

This role suits a project manager interested in UX trends and practices, working with a team of UX specialists from varied backgrounds. You'll manage work spanning online and offline experiences. Japanese fluency is required; business-level English is a plus.

From the employer

Job Description:

Business Overview

The Marketing Division leads brand, creative, marketing, and membership as a cross-group organization with a mission to expand Rakuten Group's membership value and ecosystem of over 70 services.


We believe that the mobile domain is a platform that plays a fundamental role in the ecosystem, and as the Marketing Division, we are further promoting collaboration with Rakuten Mobile.


Department Overview

UX Strategy Section manage end to end user journey of Rakuten Mobile business including online and offline. By conducting UX research and designing product UX, like mobile App, we try to improve wide variety of touchpoints in our business.


https://corp.mobile.rakuten.co.jp/english/


Position:

Why We Hire

To expand organization for further growth of our mobile business.

There are many projects which starts as UX improvements are ongoing. We are looking for successful project managers who can manage a lot of stake holders under uncertain situation.


Position Details

- PMO and Project management

- Creating the effective deck

- Hearing and organizing requirements of UX development from requestors


Work Environment

In our team, UX Specialists from various countries and background work closely as one team. As a UX specialized team, we manage comprehensive UX in Rakuten Mobile service including online and offline.


Mandatory Qualifications:

- Experience in PMO or Project management for more than 3 years

- Knowledge about software development process and UX design process

- Strong communication skills and ability to work in a team

- Logical thinking and problem-solving skills

- Interest and passion for UX trends and best practices

- Proficient Japanese language capability is required


Desired Qualifications:

- Experience of working in consulting companies

- Experience managing projects in large-scale and complex organizations


Other Information:

Additional information on English Qualification
TOEIC score of 800 or above. English proficiency for business conversation would be a plus.


[ id: cmorec bmd ]
#marketingdiv #UX

Languages:

English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)
Opportunity

Brand Marketing work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Brand Marketing

Find me work

By the team behind growthroles.

Find me work
Opportunity

Brand Marketing work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Find me work

By the team behind growthroles.