growthroles

Project Manager (Rakuten Mobile business) - UX Strategy Section, Brand Marketing Strategy Department, Marketing Division

Rakuten global.rakuten.com Open · verified Sep 23, 2026
Tokyo Full-time Manager Brand Marketing

At a glance

Mid-level Brand Marketing role at Rakuten. Tokyo · full-time.

Pay not stated Brand Marketing salary

RoleBrand Marketing
SeniorityManager
LocationTokyo
EmploymentFull-time
PostedDec 11, 2025 · 9mo ago
Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

  • Run PMO and project-management work for Rakuten Mobile UX initiatives
  • Turn project information into clear, effective presentation decks
  • Gather and structure UX-development needs from the people requesting them
  • Coordinate many stakeholders while projects move through uncertain conditions

What you bring

  • More than three years handling PMO or project-management responsibilities
  • Working knowledge of software-development and UX-design processes
  • Fluent Japanese, plus strong communication, teamwork, logical reasoning, and problem-solving skills

Who this fits

You’ll suit a project manager who can coordinate stakeholders across complex UX work and stay effective when requirements are uncertain. The role sits in a Tokyo-based UX team working across online and offline Rakuten Mobile experiences. English at business-conversation level is useful, and a TOEIC score of 800 or higher is noted.

From the employer

Job Description:

Business Overview

The Marketing Division leads brand, creative, marketing, and membership as a cross-group organization with a mission to expand Rakuten Group's membership value and ecosystem of over 70 services.

We believe that the mobile domain is a platform that plays a fundamental role in the ecosystem, and as the Marketing Division, we are further promoting collaboration with Rakuten Mobile.

 

Department Overview

UX Strategy Section manage end to end user journey of Rakuten Mobile business including online and offline. By conducting UX research and designing product UX, like mobile App, we try to improve wide variety of touchpoints in our business.

https://corp.mobile.rakuten.co.jp/english/

Position:

Why We Hire

To expand organization for further growth of our mobile business.

There are many projects which starts as UX improvements are ongoing. We are looking for successful project managers who can manage a lot of stake holders under uncertain situation.

 

Position Details

- PMO and Project management

- Creating the effective deck

- Hearing and organizing requirements of UX development from requestors

 

Work Environment

In our team, UX Specialists from various countries and background work closely as one team. As a UX specialized team, we manage comprehensive UX in Rakuten Mobile service including online and offline.

Mandatory Qualifications:

- Experience in PMO or Project management for more than 3 years

- Knowledge about software development process and UX design process

- Strong communication skills and ability to work in a team

- Logical thinking and problem-solving skills

- Interest and passion for UX trends and best practices

- Proficient Japanese language capability is required

 

Desired Qualifications:

- Experience of working in consulting companies

- Experience managing projects in large-scale and complex organizations

Other Information:

Additional information on English Qualification
TOEIC score of 800 or above. English proficiency for business conversation would be a plus.

[ id: cmorec bmd ]
#marketingdiv #UX

Languages:

English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)

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