growthroles

Information Governance Specialist / Domestic Group Company Support of Communication and Energy Company - Rakuten Mobile & RTS Support Group, Information Security & Privacy Governance Department (ISPD)

Rakuten global.rakuten.com Open · verified Sep 23, 2026
Tokyo Full-time Mid-level Communications

At a glance

Mid-level Communications role at Rakuten. Tokyo · full-time.

Pay not stated Communications salary

RoleCommunications
SeniorityMid-level
LocationTokyo
EmploymentFull-time
PostedJun 24, 2026 · 3mo ago
Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

  • Draft and update security rules for assigned group companies, then help domestic teams put them into practice
  • Support ISO/IEC27001 certification work together with the headquarters security team
  • Review incident follow-ups, drive recurrence prevention, and prepare routine or urgent executive reports
  • Handle vendor security questions and improvement work within the supplier management process
  • Train employees and answer their information security questions across assigned group companies

What you bring

  • At least five years in information security operations or projects that included security work
  • You can explain security matters and handle questions from employees, external users, or business partners
  • You understand core IT infrastructure covering TCP/IP, networks, servers, authentication, directories, and endpoint administration
  • You have passed the IPA Information Security Management Examination or bring equivalent knowledge
  • Business-level English and native Japanese, with the listing specifying TOEIC 800 or above for English

Who this fits

This suits a mid-level information security professional who can work with domestic group companies, employees, vendors, and headquarters stakeholders. The role is based in Tokyo and requires native Japanese plus business-level English. Experience with ISO/IEC27001 work, CISSP or IPA Information Security Specialist certification, public cloud operations, or business mobile-device use would strengthen your fit.

From the employer

Job Description:

Business Overview

The Technology Management Division (TMD) provides Corporate IT, and Cyber Security & Privacy Governance to Rakuten Group companies and essential business management for technology organizations, thereby enabling innovation and strengthening the technology foundation. Within TMD, the Technology Management Services Supervisory Department (TMSSD) plays a vital role in CIO Governance, IT financial management, IT procurement, Quality Management System (QMS), technology-related public relations, and human resources strategy. By promoting efficiency, quality, risk management, and organizational strength, we ensure that Tech Divisions remain agile and at the forefront of technological advancement.

Department Overview

The Information Security & Privacy Governance Department (ISPD) enables and accelerates business growth by establishing, maintaining, and enhancing robust information security, privacy, data, and AI governance frameworks across the Rakuten Group. We ensure Rakuten's global operations are secure, compliant, and innovative by adhering to regulatory requirements, providing comprehensive employee training, strategically managing data assets, and governing AI responsibly.

Position:

Position Details

This is a highly rewarding position where you can implement and monitor information security governance measures across both headquarters and group companies within the telecommunications business, which is one of Rakuten Group's core businesses.

Responsibilities:

- Create and revise information security policies for assigned group companies, as well as deploy and support these policies, primarily to domestic departments.

- Implementation of IOS/IEC27001 certification activities in collaboration with the headquarters team.

- Security incident management (primarily for domestic businesses: analyzing post-incident reports and promoting recurrence prevention) and creating regular and emergency reports for executives.

- Participation in the vendor security management process (responding to inquiries, and improvement activities).

- Providing information security training to employees of assigned group companies.

- Responding to information security-related inquiries from group company employees.

Mandatory Qualifications:

- Experience communicating with internal and external users or business partners through explanations and responding to inquiries.

- 5+ years of experience in information security operations or project experience including information security elements.

- Basic knowledge of IT infrastructure (TCP/IP, networks, servers, authentication, directory services, endpoint management).

- Passing the Information Security Management Examination (IPA SG) or equivalent knowledge.

 

Desired Qualifications:

- Certified Information Systems Security Professional (CISSP) certification.

- Information Security Specialist (IPA) certification.

- Experience and knowledge of ISMS ISO/IEC27001 certification activities.

- Experience in building and operating on public cloud services.

- Knowledge of Mobile Device use for Business.

Other Information:
English Language Requirement:

- Business Level English (TOEIC 800 or above)

- Japanese Language Requirement: Native


#corporate
#informationsecurity #privacygovernance

#technologymanagementdivision

Languages:

English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)

Not this one either?

Claude or ChatGPT reads the other 90,537 for you.

Get better matches →

Same team as Marketing Monk

What's happening in AI marketing. Daily.

Biggest story, quick hits, a prompt, one action.

7 minutes. 71,000 readers. Unsubscribe anytime.