Business Strategy for Rakuten Mobile - Member (Directly reporting to the COO) - Communications & Energy Company (C&E)

Rakuten Open · verified Sep 13, 2026

Tokyo Full-time Mid-level Communications

Mid-level Communications role at Rakuten. Tokyo · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Build annual plans that guide Rakuten Mobile’s growth and profitability
Design operational governance and put the resulting processes into practice
Prepare and run senior leadership forums, including Management Committee sessions
Diagnose major company issues and turn findings into practical responses
Lead urgent, cross-company initiatives from strategic planning through delivery

What you bring

Bring either at least three years managing business-side projects in consulting or at least five years in corporate strategy, planning, or development
Communicate at business level in English and speak Japanese fluently
Show experience creating or launching business models, management approaches, or new services
Demonstrate work improving organizational capability, productivity, or operational execution

Who this fits

This role suits a mid-level strategy professional who wants direct exposure to executive decisions and company-wide change. Industry experience is not required, but you need the specified project or corporate strategy background. The position is based in Tokyo and reports directly to Rakuten Mobile’s COO. Japanese fluency and business-level English are expected.

From the employer

Job Description:

Business Overview

Rakuten Group provides more than 70 services in a wide range of fields, including e-commerce, travel, digital content, and other Internet services in Japan and overseas, as well as financial services such as credit cards, banking, securities, electronic money, and smartphone app payments, mobile services such as mobile carrier services, and professional sports.

By organically linking these services through a membership system centered on Rakuten members, Rakuten has created a unique “Rakuten ecosystem” that is unlike any other.

*Our Businesses Key Figures:

https://global.rakuten.com/corp/careers/services/

Department Overview

The organization you will be joining is a newly established unit reporting directly to the COO of Rakuten Mobile. Rakuten Mobile is evolving daily to deliver attractive services to a broader customer base. To drive further growth, we are focused on maximizing profitability and building a robust governance framework through strategic planning, strengthening organizational competitiveness, formulating improvement policies, monitoring, and institutionalizing operational processes. Our responsibilities are wide-ranging—from supporting executive decision-making to hands-on problem solving and project execution. This is a challenging position, perfect for someone who wishes to demonstrate leadership and contribute directly to the company's transformation.

Position

Why We Hire:

We are expanding our team to strengthen our organizational capabilities in line with our rapid business growth.

Position Details

You will be responsible for driving Rakuten Mobile’s growth through strategic planning, strengthening organizational and competitive capabilities, improving service quality and productivity, and leading cross-group projects.

Key Responsibilities:

- Formulating annual business plans.
- Planning, designing, and implementing operational governance.
- Planning and managing key executive meetings, including Management Committee meetings.
- Identifying and analyzing critical company issues and agenda items, and developing actionable solutions.
- Leading high-priority, company-wide special projects (including strategic planning, decision-making support, and execution).

Mandatory Qualifications

*Industry experience is not required.

- 3+ years of project management experience on the business side at a consulting firm, OR 5+ years of experience in corporate strategy, business planning, or business development at a corporate entity.
- Business-level proficiency in English (TOEIC score not required).

Desired Qualifications

- Experience in Corporate Strategy (Keiei-kikaku) at a corporate entity.
- Experience in developing/launching business models, management models, or new services.
- Experience in formulating and executing plans to strengthen organizational competitiveness, improve productivity, or drive operational excellence.
- Experience in planning and managing high-level meetings (e.g., Board of - Directors, Management Committee, Executive Off-sites).
- Experience in planning and executing company-wide organizational transformation.
- Experience leading cross-national/multicultural teams in project execution.
- Management consulting experience.
- Experience in corporate development (e.g., partnerships, M&A).
- Experience in the internet services industry.

Other Information

Additional information on Location:

Rakuten Crimson House

1-14-1 Tamagawa, Setagaya-ku, Tokyo

- Employee Benefits: https://global.rakuten.com/corp/careers/benefit/

- Employee Conditions: https://global.rakuten.com/corp/careers/information/

- Culture: https://global.rakuten.com/corp/careers/culture/

#business #strategyplanning #communicationsandenergy #RakutenMobile

Languages:

Japanese (Speaking - 4 - Fluent)