Care Coordinator & Business Development Specialist
United States Full-time Mid-level Business Development
At a glance
Mid-level Business Development role at Quality Home Care. United States · full-time.
Pay not stated
RoleBusiness Development
SeniorityMid-level
LocationUnited States
EmploymentFull-time
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- Review referrals, contact prospective clients promptly, explain services, and collect needs information
- Check Medicaid eligibility, assess daily living and safety needs, and identify appropriate services
- Complete Home Help enrollment paperwork while keeping client and caregiver records current
- Support active cases through service coordination, client check-ins, and concern resolution
- Develop referral relationships with hospitals, clinics, rehabilitation centers, and community groups
What you bring
- A high school diploma or equivalent is required, with an associate or bachelor's degree preferred
- Healthcare, home care, or Home Help experience would strengthen your candidacy
- You can use Microsoft Word, Excel, and Outlook alongside basic data-entry tools
- You communicate clearly, organize competing tasks, solve problems, and work independently
Who this fits
This role suits someone who can balance client support with outreach to healthcare and community referral sources. You should be comfortable working Monday through Friday, attending networking or community events, and using reliable transportation for outreach when needed.
From the employer
Care Coordinator & Business Development Specialist
*Location:* Detroit, MI
*Pay:* Starting at $16.00 per hour
*Employment Type:* Full-Time
## About the Role
We are seeking a motivated and compassionate *Care Coordinator & Business Development Specialist* to join our growing Home Help Agency. This dual-role position combines care coordination responsibilities with business development efforts to expand services and build strong community partnerships.
This is an excellent opportunity for someone who enjoys helping people while also growing business relationships within the healthcare community.
Responsibilities
Care Coordination (Home Help Agency)
Client Intake & Referral
* Receive and review new client referrals from families, case managers, and community partners
* Contact clients within 24–48 hours of referral
* Explain Home Help services and eligibility requirements
* Gather initial client information and needs assessment
Eligibility & Assessment
* Verify Medicaid eligibility (when applicable)
* Review required documentation for Home Help services
* Conduct client needs assessment (ADLs, supervision needs, safety concerns)
* Determine level of care and service needs
Documentation & Enrollment
* Assist with completion of Home Help paperwork
* Ensure all required documents are submitted timely
* Maintain accurate client and caregiver files
* Track enrollment progress and follow up as needed
Service Implementation
* Confirm service start date
* Provide ongoing support to clients and caregivers
* Monitor service delivery and satisfaction
Ongoing Case Management
* Maintain regular communication with clients and caregivers
* Address concerns, service changes, or scheduling needs
* Conduct periodic check-ins and follow-ups
* Ensure compliance with Home Help program guidelines
Business Development
* Build relationships with hospitals, rehab centers, clinics, and community partners
* Conduct outreach to referral sources
* Attend community events and networking opportunities
* Assist in marketing initiatives and promotional activities
* Track leads and referral sources
* Support growth and expansion of services
---
## Qualifications
* High school diploma or equivalent (Associate or Bachelor's preferred)
* Experience in healthcare, home care, or Home Help services preferred
* Strong communication and organizational skills
* Sales or business development experience preferred but not required
* Ability to multitask and work independently
* Reliable transportation preferred
Skills
* Strong interpersonal and relationship-building skills
* Professional verbal and written communication
* Problem-solving and critical thinking ability
* Excellent time management and organizational skills
* Proficiency in Microsoft Office (Word, Excel, Outlook)
* Basic computer and data entry skills
Schedule
* Monday – Friday
* Some community outreach may be required
*Location:* Detroit, MI
*Pay:* Starting at $16.00 per hour
*Employment Type:* Full-Time
## About the Role
We are seeking a motivated and compassionate *Care Coordinator & Business Development Specialist* to join our growing Home Help Agency. This dual-role position combines care coordination responsibilities with business development efforts to expand services and build strong community partnerships.
This is an excellent opportunity for someone who enjoys helping people while also growing business relationships within the healthcare community.
Responsibilities
Care Coordination (Home Help Agency)
Client Intake & Referral
* Receive and review new client referrals from families, case managers, and community partners
* Contact clients within 24–48 hours of referral
* Explain Home Help services and eligibility requirements
* Gather initial client information and needs assessment
Eligibility & Assessment
* Verify Medicaid eligibility (when applicable)
* Review required documentation for Home Help services
* Conduct client needs assessment (ADLs, supervision needs, safety concerns)
* Determine level of care and service needs
Documentation & Enrollment
* Assist with completion of Home Help paperwork
* Ensure all required documents are submitted timely
* Maintain accurate client and caregiver files
* Track enrollment progress and follow up as needed
Service Implementation
* Confirm service start date
* Provide ongoing support to clients and caregivers
* Monitor service delivery and satisfaction
Ongoing Case Management
* Maintain regular communication with clients and caregivers
* Address concerns, service changes, or scheduling needs
* Conduct periodic check-ins and follow-ups
* Ensure compliance with Home Help program guidelines
Business Development
* Build relationships with hospitals, rehab centers, clinics, and community partners
* Conduct outreach to referral sources
* Attend community events and networking opportunities
* Assist in marketing initiatives and promotional activities
* Track leads and referral sources
* Support growth and expansion of services
---
## Qualifications
* High school diploma or equivalent (Associate or Bachelor's preferred)
* Experience in healthcare, home care, or Home Help services preferred
* Strong communication and organizational skills
* Sales or business development experience preferred but not required
* Ability to multitask and work independently
* Reliable transportation preferred
Skills
* Strong interpersonal and relationship-building skills
* Professional verbal and written communication
* Problem-solving and critical thinking ability
* Excellent time management and organizational skills
* Proficiency in Microsoft Office (Word, Excel, Outlook)
* Basic computer and data entry skills
Schedule
* Monday – Friday
* Some community outreach may be required
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