Video Surveillance Operator
At a glance
Mid-level Video Production role at Power Plus. Anaheim · full-time · no salary stated · we estimate $75,000–$110,000 across the United States.
Power Plus has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Watch live video alerts and act on each event according to the established procedures
- Use on-site speakers to address suspicious activity in real time and discourage it
- Review recorded clips, confirm what happened and contact clients or emergency responders as directed
- Keep time-stamped alarm records, meet processing deadlines and escalate unusual events
What you bring
- You have experience monitoring live video alarms and responding under alarm protocols
- You can stay focused through repetitive monitoring and follow procedures closely
- You communicate clearly under pressure and type accurately while documenting events
- You can use video-monitoring software and multi-screen systems
Who this fits
This role suits someone who can remain alert during repetitive, low-stimulation monitoring and follow site-specific instructions carefully. You need flexible availability for nights, weekends and holidays.
From the employer
Do you have experience in monitoring live video alarm events? Do you enjoy maintaining accurate documentation? Do you have experience notifying clients based on alarm response protocols? If so, we should talk.
We are Power Plus! A multi-industry leader in providing power when you need it, where you need it through intelligent and efficient power solutions. We work with Fortune 500 companies across the country such as Amazon, Wal-Mart, Costco, and more. We’ve built a 35-year reputation for excellence through our commitment to developing our people, providing exceptional, relationship-based customer service, and giving back to the community. Our biggest differentiator is the quality of our people, and the working environment we create for them, which really has to be seen to be believed.
Benefits:
- Medical
- Dental
- Vision
- Training and mentoring
- 401(k) with matching
- Paid sick leave
- Paid vacation
SUMMARY
This position is responsible for monitoring video-based alarms and responding to events by following strict Standard Operating Procedures (SOPs). This includes voicing down via onsite speakers, notifying designated contacts, and documenting incidents. Success in this role depends on the ability to stay focused during repetitive monitoring tasks and maintain strict adherence to procedures in a high-security, 24/7 monitoring environment.
JOB RESPONSIBILITIES
- Monitor live video alarm events and follow established SOPs precisely
- Use speaker systems to perform real-time voice-downs to deter suspicious activity
- Notify clients, contacts, or emergency responders based on alarm response protocols
- Review recorded video clips to confirm events and initiate appropriate response
- Maintain accurate, time-stamped documentation for all alarm activity
- Identify and escalate unusual or emergency situations per SOP guidelines
- Ensure all alarms are processed within performance timeframes
- Stay informed of customer-specific instructions and site configurations
- Participate in training programs and system updates
- Other duties may be assigned as operational needs require
COMPETENCIES/REQUIREMENTS:
- Strong attention to detail and sustained focus during repetitive tasks
- High level of procedural discipline and SOP compliance
- Clear and confident verbal communication, especially under pressure
- Ability to remain alert in low-stimulus environments
- Proficiency with video monitoring software and multi-screen systems
- Fast and accurate typing and documentation
- Flexible availability including nights, weekends, and holidays
Hourly Pay Range: $23.00 - $25.00
If you’ve always wanted to really make a difference, have your contributions mean something, and work for a place where loyalty, integrity, and hard work still means something, we want to hear from you!
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