Video Surveillance Operator (Overnight)
At a glance
Mid-level Video Production role at Power Plus. Anaheim · full-time.
Pay not stated Video Production salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Monitor live video alarms and apply the required response procedures
- Use speaker systems to deliver real-time voice-downs when activity looks suspicious
- Review recorded clips, contact clients or responders, and escalate unusual events
- Record each alarm accurately with time-stamped notes and meet processing timeframes
- Keep current on site instructions, configurations, training, and system changes
What you bring
- You stay focused and alert through repetitive monitoring in low-stimulus settings
- You follow procedures closely and communicate clearly under pressure
- You can use video monitoring software and multi-screen systems
- You type quickly and document events accurately
- You can work nights, weekends, and holidays
Who this fits
This role suits someone who can remain attentive during overnight monitoring and consistently follow strict procedures. You’ll work in a high-security, round-the-clock environment in Anaheim, with availability needed for nights, weekends, and holidays.
From the employer
* This is a night shift position
Do you have experience in monitoring live video alarm events? Do you enjoy maintaining accurate documentation? Do you have experience notifying clients based on alarm response protocols? If so, we should talk.
We are Power Plus! A multi-industry leader in providing power when you need it, where you need it through intelligent and efficient power solutions. We work with Fortune 500 companies across the country such as Amazon, Wal-Mart, Costco, and more. We’ve built a 35-year reputation for excellence through our commitment to developing our people, providing exceptional, relationship-based customer service, and giving back to the community. Our biggest differentiator is the quality of our people, and the working environment we create for them, which really has to be seen to be believed.
Benefits:
- Medical
- Dental
- Vision
- Training and mentoring
- 401(k) with matching
- Paid sick leave
- Paid vacation
SUMMARY
This position is responsible for monitoring video-based alarms and responding to events by following strict Standard Operating Procedures (SOPs). This includes voicing down via onsite speakers, notifying designated contacts, and documenting incidents. Success in this role depends on the ability to stay focused during repetitive monitoring tasks and maintain strict adherence to procedures in a high-security, 24/7 monitoring environment.
JOB RESPONSIBILITIES
- Monitor live video alarm events and follow established SOPs precisely
- Use speaker systems to perform real-time voice-downs to deter suspicious activity
- Notify clients, contacts, or emergency responders based on alarm response protocols
- Review recorded video clips to confirm events and initiate appropriate response
- Maintain accurate, time-stamped documentation for all alarm activity
- Identify and escalate unusual or emergency situations per SOP guidelines
- Ensure all alarms are processed within performance timeframes
- Stay informed of customer-specific instructions and site configurations
- Participate in training programs and system updates
- Other duties may be assigned as operational needs require
COMPETENCIES/REQUIREMENTS:
- Strong attention to detail and sustained focus during repetitive tasks
- High level of procedural discipline and SOP compliance
- Clear and confident verbal communication, especially under pressure
- Ability to remain alert in low-stimulus environments
- Proficiency with video monitoring software and multi-screen systems
- Fast and accurate typing and documentation
- Flexible availability including nights, weekends, and holidays
Hourly Pay Range: $23.00 - $25.00
If you’ve always wanted to really make a difference, have your contributions mean something, and work for a place where loyalty, integrity, and hard work still means something, we want to hear from you!
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