Social Media Manager for E-Commerce Brand

Pomelo pomelohq.com Open · verified Sep 18, 2026

Remote Worldwide Full-time Manager Social Media

Mid-level Social Media role at Pomelo. Remote · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll build channel plans and posting schedules while keeping the brand consistent across platforms
You'll design images, videos, reels, and written posts for the brand's social channels
You'll organize calendars for giveaways, campaigns, and collaborations, then manage community responses
You'll track reach, follower growth, engagement, and CTR, reporting results and improving campaigns through testing
You'll monitor trends and competitors to find ways to strengthen the brand's social presence

What you bring

You bring at least three years managing social for a DTC, Shopify, or e-commerce brand
You have strong design ability and hands-on experience with Adobe Creative Suite, Canva, CMS, and social tools
You know Facebook, Instagram, TikTok, LinkedIn, and Twitter/X well
You understand SEO, keyword research, Google Analytics, Facebook Insights, and social performance data
You have a relevant bachelor's degree and professional fluency in English

Who this fits

This role suits an experienced e-commerce social manager who can create content, run campaigns, engage communities, and report performance. You must be able to work eight hours each weekday in any US time zone. Previous overnight or graveyard-shift experience is required, and the role is remote from your home country.

From the employer

ABOUT US

Pomelo places the best offshore talent with leading brands, startups, and agencies across the globe. We enable hard-working and ambitious talent to work remotely from their home countries, while gaining exposure into how the world’s top companies operate.

ABOUT THE ROLE

We’re looking for an experienced Social Media Manager that specializes in SMM for e-commerce brands. You’ll need to have exceptional design and creative skills with a proven track record of amplifying the social media presence, following, and engagement for an e-commerce brand. You’ll be creating content, executing campaigns, managing the community, researching trends, and regularly reporting results back to the team.

KEY RESPONSIBILITIES

Develop and execute social media campaigns and schedules from scratch, ensuring brand consistency across all platforms
Brainstorm and create/design outstanding content (images, videos/reels, written) for posting
Create and implement a content calendar including giveaways, campaigns, collaborations, etc.
Continuously track and measure key social media KPIs (impressions, follower growth, engagement, CTR, etc.), while providing regular reports to the team
Optimize social media campaigns campaigns using A/B testing and analytics insights
Provide outstanding community management by engaging with and responding to social media comments/questions in the brand’s voice and in a timely manner
Stay updated with social media trends, best practices, and emerging technologies to continuously improve social media presence
Monitor and analyze competitor activity on social media
Perform ad hoc administrative, business operations, and special project tasks as needed

QUALIFICATIONS

Bachelor’s degree in a relevant field
3+ years as a Social Media Manager for a DTC/Shopify/e-commerce brand
Exceptional familiarity and knowledge with Facebook, Instagram, TikTok, LinkedIn, Twitter/X, etc.
Solid knowledge of SEO, keyword research, Google Analytics, and Facebook Insights
Deep experience using Adobe Creative Suite, Canva, content management systems (CMS), and social media management tools
Professional fluency in English with top-tier written, reading, and speaking skills
Ability to work in any US time zone, Monday to Friday (8 hours per day)
Previous experience working the overnight/graveyard shift
Experience with influencer and affiliate management is a plus
Nice-to-have: experience with Gmail and Slack

BENEFITS

Competitive pay, always in US dollars
Work remotely from the comfort of your home
Health & wellness benefit
Paid holidays and time off
Performance and referral bonuses
Global exposure to the world’s best companies