Sales Associate - Dubaï
Polène Paris Open · verified Sep 23, 2026 At a glance
Entry-level Account Executive role at Polène Paris. Dubaï · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Guide high-end international customers from their first greeting through purchase and departure
- Increase conversion by welcoming visitors well, recommending products, and creating reasons to return
- Explain services and encourage complementary purchases during and after each transaction
- Run registers, follow up with clients in CRM, and contribute to daily boutique reporting
- Prepare and secure the boutique while maintaining merchandising, stock, and sales-area organization
What you bring
- At least two years serving high-end international customers in a comparable position, ideally in luxury or leather goods
- Strong interest in craftsmanship and leatherwork, with the ability to communicate that enthusiasm to customers
- A proactive, detail-focused service approach with adaptability and resilience during busy boutique periods
Who this fits
This onsite Dubai role suits someone comfortable serving discerning international customers in a boutique setting. You will need to work collaboratively while also handling opening, closing, transactions, client follow-up, and stock-related tasks independently.
From the employer
Founded in 2016, the French leather goods brand Polène stands out for its exceptional artisanal craftsmanship, creating timeless pieces with organic designs directly inspired by nature.
In a context of strong international expansion, we are structuring our operations in 2026 and surrounding ourselves with top talent to develop deep expertise at every level of our organization. Our distinctly artistic positioning supports the elevation of our handbag and jewelry collections, backed by 800 artisans in our workshops located in Ubrique, Spain.
The Polène story can be written with you: join us in store and contribute to this adventure at the heart of our new boutique, where a passionate team works to offer an exceptional customer experience.
AS PART OF THE BOUTIQUE TEAM
Polène boutiques embody our brand’s universe, reflecting our positioning that attracts a high-end, international clientele. By applying for this position, you are embarking on a journey where a passion for luxury leather goods and an unwavering dedication to exceptional service will define your daily endeavors. Our new store requires experienced individuals capable of delivering remarkable experiences to our demanding customers. Your main responsabilities are :
Creating the Polène experience
Adopt the right approach to actively impact the conversion rate, ensuring every new visitor feels welcomed, valued, and eager to return.
Advise and assist customers throughout their purchase journey, providing quality service from greeting to departure.
Offer personalized and excellent customer experiences by attentively addressing needs and exemplifying Polène's image.
Promote and encourage additional sales, mastering and informing customers about our services during and after purchases.
Cash management & additional tasks
Handle opening and closing of registers and process transactions.
Develop CRM client follow-up and participate in daily boutique reporting.
Ensure the boutique's upkeep, including merchandising, maintaining the sales area, and supporting stockists with organization and inventory tasks.
Boutique opening and closing
Prepare the boutique before opening: activate lighting, equipment, music, verify merchandising, and restock shopping bags.
Close the boutique after closing time : initiate telecollects, secure registers, send reports, deactivate lighting and equipment, adjust merchandising based on stock, organize materials, and turn off music.
KEYS TO SUCCESS
At least 2 years of experience engaging with high-end, international clientele in a similar role, preferably within luxury and/or leather goods sectors.
Strong sensitivity to our products, craftsmanship, and leather artistry, with the ability to passionately share this with customers.
Easy integration into a team, demonstrating a collaborative and supportive spirit.
A friendly demeanor with natural relational ease, consistently taking the initiative to create and drive meaningful interactions with our discerning clientele.
A sharp service orientation, coupled with rigor, proactivity, and meticulous attention to detail.
Autonomy, adaptability, and resilience to manage high boutique traffic effectively.
Polène is committed to ensuring inclusive recruitment processes and to selecting and promoting each candidate in an ethical and fair manner.
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