Sales Associate (Emirati Nationals) - Dubaï
Polène Paris Open · verified Sep 23, 2026 At a glance
Entry-level Account Executive role at Polène Paris. Dubaï · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Guide shoppers from their first greeting through checkout, tailoring advice to their needs and Polène’s image
- Increase conversion and complementary purchases by explaining products and services during and after transactions
- Follow up with clients through CRM and contribute to the boutique’s daily reporting
- Run register opening and closing procedures, process payments, and complete end-of-day reporting
- Keep the store ready through merchandising, restocking, inventory support, and opening or closing routines
What you bring
- At least two years serving high-end international customers in a comparable position, preferably in luxury or leather goods
- Strong knowledge of craftsmanship, products, and leather artistry that you can explain with enthusiasm
- A service-focused approach marked by initiative, accuracy, adaptability, and attention to detail
- UAE nationality with an Emirati Family Book
Who this fits
You’ll suit a junior, customer-facing boutique role if you enjoy luxury retail, personalized service, and direct interaction with discerning international shoppers. The position is onsite in Dubai and requires UAE nationality with an Emirati Family Book. You’ll work as part of a collaborative store team while handling busy traffic with autonomy and resilience.
From the employer
Founded in 2016, the French leather goods brand Polène stands out for its exceptional artisanal craftsmanship, creating timeless pieces with organic designs directly inspired by nature.
In a context of strong international expansion, we are structuring our operations in 2026 and surrounding ourselves with top talent to develop deep expertise at every level of our organization. Our distinctly artistic positioning supports the elevation of our handbag and jewelry collections, backed by 800 artisans in our workshops located in Ubrique, Spain.
The Polène story can be written with you: join us in store and contribute to this adventure at the heart of our new boutique, where a passionate team works to offer an exceptional customer experience. As part of our commitment to the UAE Emiratisation initiative, this role is open exclusively to UAE Nationals (Emirati Family Book holders).
AS PART OF THE BOUTIQUE TEAM
Polène boutiques embody our brand’s universe, reflecting our positioning that attracts a high-end, international clientele. By applying for this position, you are embarking on a journey where a passion for luxury leather goods and an unwavering dedication to exceptional service will define your daily endeavors. Our new store requires experienced individuals capable of delivering remarkable experiences to our demanding customers. Your main responsabilities are :
Creating the Polène experience
Adopt the right approach to actively impact the conversion rate, ensuring every new visitor feels welcomed, valued, and eager to return.
Advise and assist customers throughout their purchase journey, providing quality service from greeting to departure.
Offer personalized and excellent customer experiences by attentively addressing needs and exemplifying Polène's image.
Promote and encourage additional sales, mastering and informing customers about our services during and after purchases.
Cash management & additional tasks
Handle opening and closing of registers and process transactions.
Develop CRM client follow-up and participate in daily boutique reporting.
Ensure the boutique's upkeep, including merchandising, maintaining the sales area, and supporting stockists with organization and inventory tasks.
Boutique opening and closing
Prepare the boutique before opening: activate lighting, equipment, music, verify merchandising, and restock shopping bags.
Close the boutique after closing time : initiate telecollects, secure registers, send reports, deactivate lighting and equipment, adjust merchandising based on stock, organize materials, and turn off music.
KEYS TO SUCCESS
At least 2 years of experience engaging with high-end, international clientele in a similar role, preferably within luxury and/or leather goods sectors.
Strong sensitivity to our products, craftsmanship, and leather artistry, with the ability to passionately share this with customers.
Easy integration into a team, demonstrating a collaborative and supportive spirit.
A friendly demeanor with natural relational ease, consistently taking the initiative to create and drive meaningful interactions with our discerning clientele.
A sharp service orientation, coupled with rigor, proactivity, and meticulous attention to detail.
Autonomy, adaptability, and resilience to manage high boutique traffic effectively.
Polène is committed to ensuring inclusive recruitment processes and to selecting and promoting each candidate in an ethical and fair manner.
Not this one either?
Claude or ChatGPT reads the other 90,175 for you.
Get better matches →
