Patient Communications Operator
Oneoncology (NYCBS) Open At a glance
Mid-level Communications role at Oneoncology (NYCBS). Ridge · full-time · no salary stated · we estimate $77,500–$133,500 across the United States.
Oneoncology (NYCBS) has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Handle a busy phone line, answer patient questions and work through problems
- Enter information into the computer while handling communications
- Keep patient information private by following HIPAA confidentiality rules
What you bring
- At least one year working as a call center operator, preferably in a medical setting
- A high school diploma is required
- Strong computer, customer service and communication skills
Who this fits
This role suits someone with call center experience who is comfortable handling frequent calls and patient questions. The job is based in Ridge, New York, and follows five 8.5-hour shifts from Monday through Friday. Bilingual English and Spanish skills are a plus.
From the employer
Why Join Our Team?
At New York Cancer & Blood Specialists (NYCBS), we are dedicated to making a difference in the lives of our patients, their families, and our communities. Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world-class cancer care close to home. By offering cutting-edge treatments, innovative research, and a patient-centered approach, we are redefining what’s possible in the fight against cancer and blood disorders.
If you want to be part of a growing organization committed to healing, hope, and advanced care, join us and help make a meaningful impact!
Job Description:
Patient Communications Operator
Location: Ridge, NY
Hours: 5 / 8.5 Hour Shifts Mon-Fri
Organization: New York Cancer and Blood Specialists (NYCBS)
In this role, you will:
Answer telephones at a high volume; respond to inquiries; resolve issues.
Enters data into the computer.
Protect patient privacy by adhering to the HIPAA confidentiality guidelines
We require:
At least 1 years’ experience as a call center operator preferably in the medical field.
Excellent computer and customer service skills.
High school diploma required.
Bilingual English/Spanish (a plus)
Strong customer service skills.
Excellent verbal and written communication skills
What we offer:
Salary: Starting at $20/hr
Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, PTO, 8 paid holidays (2 floating)
Join us at NYCBS, where we are making strides in healthcare through innovative and compassionate care.
Visit our website at: Nycancer.com
Follow us on Facebook: NYCBS on Facebook
*New York Cancer and Blood Specialists is an Equal Opportunity Employer.*
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