Onboarding Specialist
Ninja Open · verified Oct 4, 2026 At a glance
Mid-level Customer Success role at Ninja. Riyadh.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Guide new hires from accepting an offer through their first steps in the organization
- Be a point of contact for incoming employees, helping resolve onboarding questions or routing issues to HR
- Arrange orientation sessions and induction plans, and share the information new employees need
- Coordinate with HR, IT, Administration, hiring managers and other teams so access, equipment and records are ready
- Track onboarding tasks, maintain employee files, and support probation follow-ups and feedback gathering
What you bring
- A bachelor's degree in human resources, business administration or a related area
- One to three years in HR, onboarding, HR operations or employee services
- Experience coordinating onboarding across departments, plus familiarity with HR processes and Microsoft Office or HR databases
Who this fits
This role suits a mid-level HR professional who is organized, detail-focused and comfortable managing several deadlines and confidential employee records. It is an onsite position in Riyadh.
From the employer
As an Onboarding Specialist at Ninja, you will support the Human Resources team in delivering a smooth, efficient, and engaging onboarding experience for new employees. You will coordinate onboarding activities, support new hire orientation and integration, maintain onboarding documentation, and work closely with different departments to ensure employees are well prepared for their start and transition into the organization.
Responsibilities:
- Coordinate the onboarding process for new employees from offer acceptance through their initial integration into the organization.
- Serve as a primary HR contact for new employees during the onboarding period and provide support throughout their transition.
- Coordinate and support new employee orientation sessions, including induction schedules and required onboarding information.
- Coordinate with Talent Acquisition, HR Operations, Government Relations, IT, Administration, and hiring managers to ensure onboarding readiness.
- Follow up on system access, equipment, workstations, email accounts, documentation, and other requirements before the employee's joining date.
- Collect, review, and maintain accurate onboarding documentation and employee records in coordination with HR Operations.
- Monitor onboarding checklists and follow up on outstanding onboarding activities and requirements.
- Follow up with new employees during their initial employment period and support probation-related activities with hiring managers and HR Operations.
- Address onboarding-related inquiries and escalate issues to the relevant HR team when required.
- Gather onboarding feedback and support initiatives to improve the onboarding process and employee experience.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 1–3 years of experience in Human Resources, Employee Onboarding, HR Operations, or Employee Services.
- Experience coordinating onboarding activities with multiple departments and stakeholders.
- Good understanding of employee onboarding processes and HR operational practices.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to manage multiple tasks and deadlines.
- Ability to handle confidential employee information with professionalism and discretion.
- Proficiency in Microsoft Office and HR systems or databases.
Not this one either?
Claude or ChatGPT reads the other 90,612 for you.
Get better matches →
