Customer Engineer - Melbourne
NCR Voyix Open · verified Oct 23, 2026 At a glance
Mid-level Solutions & Sales Engineering role at NCR Voyix. VICTORIA VIRTUAL · full-time · no salary stated · we estimate A$99,000–A$178,804 across Australia.
NCR Voyix has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Diagnose and fix SelfServ checkouts, POS terminals, and other NCR equipment
- Track, organise, and manage the parts needed for field service work
- Complete ongoing technical learning through online and classroom training
- Handle service work independently across field locations and the office
- Travel for service calls, including some interstate assignments and physical equipment handling
What you bring
- At least two years repairing electromechanical equipment
- Hands-on experience repairing PC hardware and software
- A current driver’s licence and willingness to travel for service calls
- Australian permanent residency or citizenship, plus strong customer communication skills
Who this fits
This role suits a technically capable field service professional who can work independently and communicate well with customers. You should be comfortable travelling, lifting tool kits or parts weighing one to twenty kilograms, and spending extended periods standing, walking, sitting, bending, or squatting. Some interstate travel may be required, and employment depends on completing the applicable screening.
From the employer
About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
POSITION SUMMARY AND KEY AREAS OF RESPONSIBILITY:
- Diagnosing and Repairing SelfServ Checkouts, POS Terminals as well as other NCR products
- Parts management and organisation
- Continuous training online and in face-to-face classrooms
- Work autonomously in the field and office
- May require prolonged travel, carrying and lifting tool kit/parts of varying weights (1- 20kg.); bending/squatting, walking/standing or sitting for prolonged periods
- Some interstate travel may be required
Job Description Summary
POSITION SUMMARY AND KEY AREAS OF RESPONSIBILITY:
- Diagnosing and Repairing SelfServ Checkouts, POS Terminals as well as other NCR products
- Parts management and organisation
- Continuous training online and in face-to-face classrooms
- Work autonomously in the field and office
- May require prolonged travel, carrying and lifting tool kit/parts of varying weights (1- 20kg.); bending/squatting, walking/standing or sitting for prolonged periods
- Some interstate travel may be required
Job Description
- BASIC QUALIFICATIONS:
- Must have PC hardware and software repair experience
- Electro-mechanical device repair and aptitude an advantage
- Previous experience with SelfServe Checkout repairs is a strong advantage
- NMI Verification Licence advantageous
- To be successful for this role, you must have:
- Passion for new technology
- Willing to travel and complete service calls as required
- Able to work autonomously, professionally and be an excellent communicator
- Valid Driver’s license
- Strong Customer service skills
- A minimum 2 years’ experience with electromechanical equipment
Additional Job Description:
Candidate must be an Australian permanent resident or citizen.Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”
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