Sales Trainer & Coach (Fixed-Term Contract)
At a glance
Mid-level Revenue & Sales Operations role at MSX International. Madrid · full-time.
Pay not stated Revenue & Sales Operations salary
growthroles summary, based on the employer's posting.
What you'll do
- Train dealership salespeople, consultants and managers in classrooms, then coach them at their own sites
- Build learning materials such as presentations, practice exercises, role plays and operating guides
- Run online sessions and webinars, and help dealer teams apply the sales process correctly
- Track team KPIs and results to identify where trained staff need to improve
- Coordinate complex manufacturer and finance-company training projects and help shape new programs
What you bring
- You have two to three years in automotive and a track record as a sales coach
- You have delivered classroom and digital learning, webinars and coaching at dealerships
- You can create training resources and run projects for vehicle manufacturers or captive finance firms
- You bring strong knowledge of dealership operations, sales processes and the listed sales topics
- You communicate professionally in both English and Spanish, in writing and aloud
Who this fits
This suits a sales coach who can train and coach dealership teams and work independently. You must be based in Madrid and travel extensively across Spain. The work is a fixed-term pilot assignment from November to April, estimated at about fifty working days; freelance candidates can also be considered.
From the employer
MSX International Group has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
This is a temporary, project-based opportunity linked to a pilot program running from November to April. The assignment is expected to involve approximately 50 working days across the project, starting with an initial phase of around 10 days before year-end, followed by delivery activities between January and April. Freelance candidates are welcome and will also be considered. Please note that the estimated number of working days may be adjusted depending on project requirements, business needs, and the evolution of the pilot program.
The selected candidate will be responsible for designing and delivering training and coaching programs for automotive dealership networks, with a focus on:
- Long-Term Rental
- Financial and insurance products
- Loyalty and retention programs
- Automotive service sales
- Commercial processes and customer journey
The objective is to develop skills, improve performance, and support the growth of sales results within dealership networks.
Location & Travel: Candidates must be based in Madrid and be willing to travel extensively and continuously across the national territory.
Main Responsibilities:
- Deliver classroom training to salespeople, consultants, and dealership managers.
- Conduct on-the-job coaching activities at dealer locations.
- Manage complex training projects for automotive manufacturers and financial institutions.
- Develop training materials: presentations, exercises, role plays, and operating manuals.
- Conduct webinars and digital training sessions.
- Support the network in the correct application of sales processes.
- Monitor KPIs, results, and areas for improvement of trained teams.
- Collaborate with the internal team in the design of new training programs.
- At least 2-3 years of experience in the automotive industry.
- Proven experience as a Sales Coach.
- Preferred background in Fleet & Business sales or similar commercial roles.
- In-depth knowledge of dealership operations and sales processes.
- Professional fluency in English and Spanish, with excellent verbal and written communication skills.
Technical Skills:
- Long-Term Rental: offer models, target customers, KPIs, and processes.
- Financial products: leasing, PCP, balloon financing, insurance products, and warranty extensions.
- Loyalty and retention programs.
- Automotive service sales and cross-selling.
- Knowledge of B2B and B2C markets.
Key Requirements
- Proven experience delivering classroom and digital training, webinars, and dealership coaching.
- Ability to design engaging training materials and manage training projects for OEMs or captive finance companies.
- Strong communication, leadership, and group facilitation skills.
- Results-driven mindset with excellent problem-solving abilities.
- Autonomous, reliable, and highly responsible professional.
- High flexibility, including frequent travel within Italy and internationally.
- Degree in Economics, Marketing, Communication, or a related field preferred.
- Training or coaching certifications are considered an advantage.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
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