Senior Presales Engineer - New England
At a glance
Senior Solutions & Sales Engineering role at Motorolasolutions. Massachusetts, US Offsite, More... · full-time · $110,000–$120,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Own the technical content of pricing, competitive and sole-source proposals, including precise answers to RFP and RFI questions
- Translate customer needs into hardware and software choices, system diagrams, configurations and bills of material
- Lead technical discovery with customers, then gather implementation-team input on required system interfaces
- Coordinate product trials with customers and sales, and train users in person or remotely
- Work with sales and internal technical teams to shape end-to-end solutions for customer deployments
What you bring
- A bachelor’s degree plus at least four years in engineering, sales, public safety or military work, or eight years in those areas without the degree
- You can build productive relationships with customers and internal partners
- You bring broad knowledge of wireless systems, voice and data networks, and IP networking, including architecture, protocols and security
Who this fits
This senior presales role suits someone who can combine technical design and customer-facing communication, including explaining complex material to nontechnical audiences. Candidates based in New England are preferred, and travel may reach a quarter of your time. The role has no relocation support.
From the employer
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see inside buildings and police officers see around street corners. We provide the situational awareness first responders need when a moment brings catastrophe. We do this by connecting them to seamless communication networks, applications and services, by providing them with real-time information, and by arming them with intuitive, nearly indestructible handheld devices. The Sales Engineering Group is the technical lifeblood of the Sales Organization. Our engineers bring to life the innovative communications solutions that make a difference in the moments that matter. As the solutions architecture the Sales Engineering Groups have the technology and design responsibility for all sales support engagements nationwide.
Job Description
This position will be part of the Sales Engineering Team supporting the Northeast region. You will be responsible for working closely with the Sales Team to deliver customer-driven, world-class, leading-edge, end-to-end solutions that rise to the challenges of first responder, government, utility, transportation, and enterprise customers across the country.
Responsibilities:
- Responsible for being the technical solution owner of budgetary, competitive, and sole source proposal responses
- Assists in providing point by point technical responses to Request for Proposal (RFP) and Request for Information (RFI) responses
- Provide hardware and software recommendations based on customer requirements
- Provide solutions description and system configuration diagrams
- Provide bill of material for software, hardware, and non-standard third party applications
- Identify interface requirements and solicit system implementation team for design
- Conduct customer facing technical requirements discovery sessions for estimation and configuration (Conference Call or In Person)
- Builds relationships with sales, internal engineering, system integration, proposal, pricing, and key technical subject matter expert teams within the organization
- Work with the customer and the sales team to deploy product evaluations as necessary
- Ability to provide customer product training (both in-person and virtual)
- Computer hardware sizing, configuration and implementation experience
- Technical writing experience and the ability to deliver technical information to a nontechnical audience
- The team concentrates on the following mission-critical communications technologies at various levels of complexity: Public safety grade mobile voice and data networks, Advanced mobile devices, Public safety mobile broadband networks and devices (LTE), Integrated command and control: 9-1-1 Dispatch Consoles, Computer Aided Dispatch (CAD) Intelligence-Led Public Safety: Real time video and data analytics
Qualifications:
- Bachelor's Degree with 4+ years of Engineering, Sales, Public Safety, and/or Military experience
- OR 8+ years of Engineering, Sales, Public Safety, and/or Military experience
- Ability to build strong relationships with internal and external stakeholders
- Willingness to think out of the box and challenge the status quo
- Strong general knowledge of wireless communications fundamentals and voice/data architectures - both public and private (e.g. APCO P25, LTE, 802.11, 3G/4G) is highly desirable.
- Virtual system implementation and design including both server and desktop virtualization
- Strong general knowledge of IP networking architecture, protocols and security is highly desirable
- Knowledge of RF coverage predictions, traffic/capacity modeling, and related toolsets is an asset
Location/Travel:
- Preferred candidates will live in the New England territory
- Must be willing to travel up to 10% of the time
Target Base Salary Range: $110,000 - $120,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Basic Requirements
- Bachelor's Degree with 4+ years of Engineering, Sales, Public Safety, and/or Military experience
- OR 8+ years of Engineering, Sales, Public Safety, and/or Military experience
Travel Requirements
10-25%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
YesOur U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.